Chopstick House

Order n delivery were good. We ordered dinner for 3. The chicken wings were deep fried in old oil which made them taste fishy, the noodles were dried out with too much soya sauce on them and the chicken was grey n rubbery. Very disappointed

Exactly what I’m looking for when I want Chinese food takeout. Good fried rice, good chicken, good sauce comes on the side for maximum sauciness. Sadly did not enjoy the egg roll or spring roll. Tastes really good as leftovers, which is key.

Absolute garbage quality. Do you want an entire bowl of bean sprouts when you order a chicken dish? Then let me tell you that you’ve came to the right place. Do you enjoy being disregarded by the staff when you ask a question regarding the order? Then let me tell you the chopstick house London is the place for you! Where you can not only be ripped off for the food you’ve paid for… but you can be insulted for inquires too. COME ON DOWN TO THE CHOPSTICK HOUSE! What a joke of a place.

Worst Pad Thai I have ever had in my life, definitely worst in London. Watery, bland noodles with barely any tofu or vegetables. No eggs or peanuts. It's going in the trash. What a disappointment. Sooo awful.

I called in an order over the phone to this antiquated and dilipidated restaurant and naturally they had no record of it. I asked them to fix it by creating a new order and the wait was another 20 minutes on top of the 50 I already waited. Left ignored in the lobby staring into space and nothing was done to correct it. When you have that much business, customer service and quality becomes garbage, like the rest of the place.

Found an insect in my food from here and have heard other people saying the same thing.Once the new owners took over,this place has gone down the drain.

wonderful meals chicken balls, Cantonese- Style Lo Mein with chicken BBQ pork, shrimp mixed veggies and mushrooms. plus mushroom fried rice.

Been ordering from here for years, have never been disappointed in the food. Thanks for continuing to serve the community good chinese food

Food quantities are large, food always arrives fast, and hot, and you can specify the level of spice, so if you don't like any spice, you can get none, but if you like very spicy, you can get that too. They also use their own delivery driver even if you order on doordash, so it's always consistent.

I used to love this place but my most recent experience has soured me. Ordered through door dash and they use their own drivers so there's no way to track the delivery. About 30 mins after I ordered i get a call from the driver saying that they think the address is wrong so I confirm my address and the driver says that's what he has and hangs up. After about another 30 mins still no food so I contacted the restaurant and said that we had to call the driver to get an update and they would get the driver to call us. The driver calls and says that we told him that he could not enter our building and that we didn't want the food. We haven't had any contact with the driver since the location call, so I told him that the food is probably cold by now having been over an hour from time of order. Now because the restaurant uses their own drivers door dash only directs you to call the restaurant for any issues. When I called the restaurant to explain what happened they hung up on me the first time and when I called them back they refused to try to process a refund. They told me that because I refused the food that I was out of the money. After a long work around I was able to contact door dash who was unfortunately not able to refund my order from the restaurant but instead gave me the same value as credit on my account. Needless to say I will not be ordering from here again and will actively tell people to avoid if they don't want bad customer service.