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Reviews, get directions and information for Chili's Grill & Bar

Chili's Grill & Bar

About

Chili's Banff, quite possibly the nicest Chili's on the planet!

Story

Take your taste buds to whole new level with Chili's great choices, including those classics like Baby Back Ribs and Big Mouth Burgers. Big bold flavours are the signature of the Banff Chili's! Be sure to check out the Margarita Bar in our lounge, no one does Margarita's better! Hang out, relax and enjoy the mountains or take in a sporting event on the 60" plasma TV. Winter or Summer Chili's is where it’s at. We offer a large selection of Gluten-Free items for children and adults alike!

Address: 461 Banff Ave, Banff, AB T1L 1H8, Canada
Phone: (403) 760-8502
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State: Alberta
County: Division No. 15
Zip Code: T1L 1H8


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
We went here last night (my husband, myself and our 2 kids ages 3 and 5). The lady put us in a corner table which was way too small for us to sit at comfortably. My husband asked if we could be moved to a larger table which also happened to be in the middle of the room. The waitress says sure, no problem. This waitress was nice and also of ethnic culture. As soon as we sit down in the booth she leaves and a white waitress goes to her and says, "those people can't sit in the middle of the room". The original waitress looked confused but says okay. The white waitress comes over and tells us we need to move back to our corner table. My husband happens to be east Indian, my children are half. That whole conversation felt very racist to me. We move back to the corner table and try to maneuver our belongings (winter coats, scarves, etc) and our two children around this too small of a table. My husband asks what the problem was with us sitting at the other more comfortable table. He says he's starting to feel disrespected. The lady apologizes and moves us back to the middle table once again. Now a man comes over to us who is obviously the manager. He says, "you need to move, this table isn't appropriate for your family". Now my husband is very mad and asks what he means. The man will not explain, only once again tells us to move back to the corner table or he will "call the police and make us leave the restaurant". Why? What have we done besides be a mixed couple with young children trying to eat like everyone else? I felt very frightened after the manager said he was going to call the police and have us forcefully removed. I felt like he was going to physically harm my husband or myself. My children began to cry. Everyone in the restaurant witnessed this and no one said anything, including the staff. The manager followed us out and watched us leave. The main waitress we had who wasn't white also looked very scared and uncomfortable. I guess this is why there is only one chili's left in all of Alberta besides at the airports. Shame on this company and shame on Banff for allowing racists to serve their tourists.
8 years ago (17-01-2018)
Great food, fantastic staff! Had dinner with the family and we left full and happy. Waiter was very friendly and food was served quick. Will be back for sure!
8 years ago (24-12-2017)
The manager (Ryan) was incredibly nice and helpful. He really made our night with the service and banter. Very impressed and would highly recommend Chilli's.
8 years ago (31-12-2017)
Food always good. Save choice for eating. For people who don't like spice make sure to check that your plate does not bring any spice.
8 years ago (17-12-2017)
Great service. Great Food Great atmosphere.
8 years ago (31-12-2017)
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