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Reviews
This place is absolutely gorgeous, valet parking, chandeliers everywhere! My work did our office party there and the food was absolutely amazing, the staff was extremely professional and the inside was decorated beautifully! Just to give you a sense of the fanciness even the bathrooms were very nice, each stall had an actual door, and you dried your hands with linen cloths, lol!
8 years ago (10-12-2017)
Fine dining near the water. Service was a bit slow, but it was quite busy. Good food at a fair price.
8 years ago (23-12-2017)
I came here for a drink with three friends on a quiet Saturday night. We walked into the bar area to look for a seat. There were only two seats at the bar, so we asked if we could be seated at a table in the bar area. Now, this seems like an easy request, but for some reason we couldn't get a straight answer out of the two staff members we asked. One of the staff members was sitting nearby, socializing with some of the hotel guests, ignoring the rest of the patrons. So, we sat at a nearby table, unsure of where to place our order. The hostess was nowhere to be found when we had come in, but after a few minutes she came by and told us we were fine to sit at the table and that someone would be out soon to take our order. So we ordered drinks a few minutes later, no problem. We got our drinks, and 10-15 minutes later our server brought us the check. We were not even a quarte of the way through our drinks. We said nothing, but looked at each other in confusion. We had given no indication that we were only staying for one drink or that we were in a rush to close out, and our server had not even asked if we would like another round. So we were a little thrown by this, and felt uncomfortable. We let the check sit, as we were not planning to leave for a while. A few minutes later, our server came back to collect the check and we had to stop her from taking it because we had not put a card down yet. All of this made us feel unwelcome, and we tried to figure out the situation after leaving - was it our ages (We are all 22), was it the way we were dressed (sweaters and jeans, but we had not been the only patrons attired this way)? We couldn't quite figure out why we had received this treatment, but nevertheless we were left with a bad taste. The drinks were ok, nothing to write home about - New York prices but not New York quality. The restrooms were sorely disappointing for such a lovely hotel. (The valet gets 5 stars; he was lovely.) Overall, a bit of a strange experience. I would recommend this place for wealthy, white 50-somethings who enjoy making small talk in hushed tones.
8 years ago (12-11-2017)
We love this place and will come back. It's good for entire family.
My kids and my mother are enjoyied. especial the pool and jacuzzi. It's a little pricey but the customer service, the view and the environment of the hotel are amazing. Definitely pay for what you get.
9 years ago (03-09-2017)
Overpriced. Great start, staff was amazing at check-in and every employee we met, outside of Stars, was caring and helpful. However, the allure ended there. Actually ask for a service and it's slow, sometimes nonexistent until you complain. We left the room at 7:30am and came back at 1pm and the room still wasn't made. When they did they left only decaf coffee when we only used regular; I called for replacements which came 3 hours later after our do not disturb sign was on which they ignored. I had gone down to the front desk 2 hours earlier to get replacements which obviously wasn't noted. For the price I expected much better.