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Reviews, get directions and information for Charm Diamond Centres

Charm Diamond Centres

Story

For 45 years, Charm Diamond Centres has helped Canadians celebrate and commemorate all of life’s biggest moments – love, engagement, anniversaries, and every precious moment in between.

Charm Diamond Centres has grown from humble beginnings. Founded by Richard Calder in 1972, our first store opened in Dartmouth, Nova Scotia, and has grown to over 73 stores across Canada. Proudly retailing Canada’s largest selection of Canadian diamonds, Charm Diamond Centres’ commitment to quality, value, and service has allowed us to build our customer relationships based on trust.

From the beginning, Calder’s mission has been to, “Win the Customer for Life.” He believes providing excellent customer service and quality jewellery, at the best price, is the key to making that happen. Calder has spent his life searching and creating the world’s best bridal offerings for the Canadian Bride. As a proud Canadian, Richard has also led the way in Canadian Diamonds, being one of the first retailers to introduce them to the world. Now at the forefront of the industry, he is introducing his signature bridal collection, Charmed by Richard Calder.

Whether you’re looking for something from our exclusive Charmed by Richard Calder Collection or Glacier Fire Canadian Diamond line, which is a premium brand of Canadian diamonds, or LeVian, featuring the rich chocolate diamonds that are so often seen on the Red Carpet at high profile events, or perhaps Chamilia charm bracelets, men’s wedding bands, or watches by Daniel Wellington, Michael Kors, Guess, Citizen and Bulova, the staff at Charm Diamond Centres will be prepared to help you. We can even assist customers looking for custom design rings.

Address: 1200 St Laurent Blvd, Ottawa, ON K1K 3B8, Canada
Phone: (613) 745-0321
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K1K 3B8


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
We we're shopping for a gold chain and received help from Kayla. Very friendly, knowledgeable, and helpful. After 5 hours of shopping she made the experience fun and we got good value for our money.
7 years ago (06-01-2018)
Spent a few hours overall looking at, revising, and comparing diamonds. At the end, picked one from this location, the salesperson was very helpful and patient, and went out of his way to find and get me a good diamond fitting my budget, and he price matched it with another store. Very helpful and recommend the great service I received!
8 years ago (03-03-2017)
Bought several pieces at charms. Never had any problems with them and I've always been happy with the service at this particular location. They are not sleezy like at other jewelry stores. I can't stand being told that a piece of jewelry is an investment. Pretty sure I've never seen anyone sell jewelry years after buying it and making a profit. The clerks at charms are part of the same corrupt industry but they at least have the decency to not insult my intelligence by proliferating De Beers and or other company's garbage propaganda.
8 years ago (21-02-2017)
Had an experience today to do with a problem piece of jewellery.Dealt with the store manager Jacob. While I was describing my issue I was immediately irritated when he intimidated that I was not being truthful with the series of events. It went downhill from there....He did agree to have my bracelet repaired,but by then he had displayed such a total lack of customer service and concern that I took my bracelet and will have repaired at my cost but with someone I have complete confidence in. Charm had already been in my bad books with two faulty bracelets in a very short time.However, problems can be worked through and solutions found if the sales people have the necessary skills to deal with their clients.
12 years ago (13-04-2014)
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