Cedar pointe apartments

I lived here for years and I love the management and the community. The buildings were always nice and clean. Staff was friendly and helpful.
8 years ago (30-10-2017)

DO NOT RENT HERE!!! Michelle, the rent manager, is very rude in regards to dealing with her renters. When appliances break, they do not rush to fix the problem. Our washer and dishwasher broke during our 9 month stay here and the dishwasher took 3 weeks to fix! When moving out it is best just to not waste your time cleaning the apartment because she will take your entire security deposit and charge extra for cleaning because it wasn't up to her expectations. Cleaned the apartment as best as we could, still charged us 4 hours for cleaning (2 bedroom apartment) as well as 200 dollars for painting charges. I believe they are struggling to find residents and are taking every cent they can from there current residents. We lived here for 9 months and wouldn't do it again!
8 years ago (14-09-2017)

As the Regional Property Manager responsible for the daily management and oversight of the Cedar Pointe Apartment Homes, I am disappointed to see the negative thoughts towards our site staff and poor customer service that has been experienced previously. It is not our intentions to allow our guests and/or clients and unsatisfactory experience when they visit our communities. Cedar Pointe Apartments is a newly constructed, high class apartment building that excels in its clean and modern living environment. I would encourage any interested applicants to meet with the site staff, myself or any of the current residents in order to achieve a personal understanding of the true atmosphere and friendly environment throughout the community!
8 years ago (06-11-2017)

Shannon Walters sums it up fairly well on how bad this place is. Do not rent here!!
8 years ago (12-11-2017)

Apartment Manager Michelle extremely unhelpful, does not seem to care about residents of the apartment complex and very disorganized and unprofessional in all her dealings with regards to resident needs. Personal interactions with Michelle were decidedly negative, and whether intentional or not, she has contributed greatly to our dissatisfaction with Cedar Pointe. In all other areas the apartment complex meets expectations: reasonable pricing, average location, beautiful surrounding area and apartments. If INH Properties would do something about Michelle's performance (or lack thereof), it would certainly change my own, and other resident's viewpoint on residing there.
9 years ago (26-05-2016)