Caribou Coffee

Worst visit at a Caribou Coffee. Stopped in to grab myself a beverage before I continued my drive. The woman that rang me up (blonde, no make up, orange skin, "Monroe" piercing, maybe a little older) was very rude, didn't ask for my perks rewards, didn't look at me, and she talked to her coworker the whole time. While my drink was being made, I used the restroom quickly and when I came out, my drink was sitting at the pick up area, so I went to grab it and thanked the blonde girl and she completely ignored me.
7 years ago (12-09-2017)

There were seven people working when I came in today with my two parents and younger sister. All four of us ordered a drink and it took ten minutes to get our orders! There were seven workers, four customers, no one else in the store and it still took forever. Very disappointed in the service and they had leaked coffee grounds everywhere on the tiled floors!!! Disgusted by the cleanliness and service of this location, I don't recommend it to anyone!
7 years ago (01-07-2017)

Came in one evening on our way to the cities for dinner. There were two people in front of me. The manager that night was a complete jerk. (Thin, late 30s or early 40s, and a blonde bun). She treated not only her employee working with her but also the customer in front of me so horribly I almost called her out on it and left, but I wanted that coffee and definitely didn't want spit in it. The employee looked crushed, and the customer was so embarrassed and looked like she felt so stupid thanks to this manager. They both looked like they could have burst into tears at any moment. Absolutely appalling. When it was my turn I tried to give the employee my most understanding smile I could muster up. This woman should be fired. I wish they wore name tags so I could complain directly to Caribou.
8 years ago (27-02-2017)

Just went through the drive through. For the third time I've been to this Caribou I've gotten a drink that is not only the wrong size, a medium that was supposed to be a large, but it was also almost half foam. Making it more like a small. If it had been a legit full medium I probably wouldn't mind as much but it was half foam. Ridiculous. And again not the first time this happened..
8 years ago (24-03-2017)

This is the one place I always want to stop while driving from Minneapolis to Fargo. I really like this place very quite and peaceful. Staff is incredible very very friendly with good service.
8 years ago (23-02-2017)