Caribou Coffee

Very unfriendly caribou coffee. After 1 year of switching to Starbucks, I started to consider caribou coffee again---what a disappointment. I love their sparkling peach black tea---and will ask for an additional cup of their sparkling water to dilute (to lessen the sweetness). At first they wanted to charge me for an Italian soda, and I told them that usually they wouldn't charge me for that---and when I got ready to pay for it, the lady told me we will need to start charging extra for those to cover costs along the line as in the future. Okay, I don't really need to know all that. Please start the process then let me know. I don't need to know something that has not been established yet and don't care. It made me feel horrible---man, what is wrong with caribou coffee? I don't know if they think it's okay to say these things to me because I am not white or what, but man, I feel a bit disrespected as a "valued" customer (NOT!).
8 years ago (08-07-2017)

Great friendly place to sit down and have coffee. Great customer service!
8 years ago (07-11-2017)

Nice & quiet even though there were several people here. Lemon poppyseed bread was a bit dry; like day old.
8 years ago (19-10-2017)

Super comfy and the employees are nice, even when it's crazy busy. This location is prime, especially because it has a drive thru. Coffee is hot and correct. My cappuccino had the right amount of foam. The inside is clean and has plenty of outlets for your devices.
8 years ago (26-08-2017)

I love you all the way from Texas! Your chocolate covered beans and basically any of your drip coffees with heavy whipping cream are all I need to live. Cute mugs/apparel/gifts!
8 years ago (28-07-2017)