Caribou Coffee

This is my second time buying a latte from this location and once again it has been horrible! First one I bought was hazelnut it tasted watered down and the flavor reminded me like what mildew smells like; second one was a vanilla latte; totally tasted watered down like hot flavored skim milk! Someone needs to start taste testing at this location or train your baristas how to make a good latte! Any other caribou location actually makes a good latte! Won't be back until you fix your problem!
1 7 years ago (14-12-2017)

I visited this location the evening of January 5th at 6:35PM. When I was greeted at the drive thru speaker, I ordered a caramel cooler. I also asked for a medium black coffee and was told that they didn’t have black coffee at the moment but could make an americano. I said “fine” and asked if they had any 3-cheese grilled sandwiches. She immediately said “nope!” - I knew this game all too well. From there, I said “well, what sandwiches DO you have?” And then the truth came out: the oven was already shut off for the night. At 6:30. On a Friday. And it was clear in the tone of this persons voice that the oven would definitely NOT be turned back on. I backed out of the driveway and ordered at Cambridge. I’ll never waste my time with this location again. The person speaking to me seemed relieved once I said to cancel my order. Caribou should be embarrassed that this location holds their name.
1 7 years ago (06-01-2018)

Great staff and clean environment! Coffee tastes great! it's very convenient considering it's located right inside a supermarket.
5 7 years ago (14-06-2017)

They deserve a 10/5 :) Even though they had run out of the product for my favorite drink (Turtle Mocha Over Ice with White Chocolate) they were still willing to do what they could to make me satisfied. I will definitely be a regular here. I recommend people should go here. Friendly staff and great customer service! Now that's a coffee shop you want to go to.
5 8 years ago (22-08-2016)

Friendly staff and make my drink perfect every time!
5 7 years ago (11-10-2017)