CapriCMW Insurance Services

I went to this place a few times while trying to register my out of province vehicle. The vehicle I purchased from a friend in Alberta was registered in his company’s name. I had a perfectly filled out bill of sale with signatures. My buddy didn’t print his position in the company on the bill of sale. I was able show his Linked-In profile, company website and so on which provided clear evidence that he was the owner and president. This was not sufficient for the drone helping me. Although I could easily go out and print the position on the bill in the parking lot and come back in, no dice. This agent could not problem solve this to save his life. If you want to experience being tripped up by easily overcome bureaucratic nonsense than this is the place for you. For customer service look elsewhere.

Loren helped me over the phone with last minute car insurance and was absolutely delightful. Super customer service!

I wanted to share our appreciation of the young man who works here. Being a group of four, selling and buying a vehicle, three stayed outside to keep the numbers down. The young man checked on us several times, seeing if we needed anything and even offered to make us coffee. He was so polite and we felt very looked after. Great way to make your customers feel good about waiting!

Completely wasted my time, came in with all the preparations they stated were necessary for a vehicle transfer, only to be told I would need more paperwork. They also could not guarantee if that paperwork would be enough when I returned. This seems to be a problem with this particular branch as I’ve generally had good experiences with Capri, but the customer service here was ridiculously bad.

Very professional and knowledgable! We will deal with Capri again ! Thank you.

I have never had a bad experience here! I worked with Alex for the most part, and he never tried to upsell me, only did what was best for me! To my surprise, the rest of the staff were awesome too! Totally recommend this place!

Disappointed. I tried to get insurance and got on the call back list, they said it would be a couple days. A few days later I called back to ask what was going on and I explained that I had called a few days back, they said they were really busy and that I was on their list. Fast forward another 1.5 weeks and I still havent heard back from them and had to get my insurance at another broker.

Directions to CapriCMW Insurance Services with public transportation

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