Capitale (La) Assurances Générales

Brutal and uncaring company. Sold my house and they just cancelled the policy without a care and would not extend it to accommodate the time to complete. Left me trying to find house insurance for just 25 days and will pay big $$ for that. Would not even let me have someone go in each day and drain the water / turn off the power. Awful!

terrible experience. we were unfairly charged for our insurance, and the answer to that was "that's just the way it is". Also, the lady that served us came in with a sour mood, and told me that i was being aggressive while i was just trying to ask questions. she would not initially listen to what i had to say.

La Capitale in general they are good but this office is …

Increase prices unfairly

Translated by Google Not very happy that they refused to insure my new house in MTL in which there were renovations to be done despite having been a customer for years. We are not all able to afford turnkey. Desjardins insured me without any problem. Original Pas super content qu'ils ont refusé d'assurer ma nouvelle maison à MTL dans laquelle il y avait des rénovations à faire malgré que j'étais client depuis des années. On est pas tous en mesure de s'offrir du clé en main. Desjardins m'ont assuré sans problème.

Translated by Google This insurance is scamming people Original Cette assurance elle arnaque les gens

Translated by Google It takes time to respond, covid-19 or not. But the service is fine once you join them. Complaints are fast. Original Ca prend du temps à répondre, covid-19 ou pas. Mais le service est bien une fois que vous les avez rejoint. Les réclamations sont rapide.