Canad Inns Destination Centre Polo Park

I could not have picked a better place to celebrate such an important day. My girlfriend has had bad past birthdays and she told me she’s never really enjoyed her birthday. So I wanted to go to a hotel with a water slide and restaurants. I also wanted to decorate the room before actually checking in. I was worried if I’d be able to do this. They made me feel comfortable choosing them and saying it would be okay to do this. I went to the hotel to find out they upgraded my room to an executive fireplace suite room and I was confused if I heard them right but I did! Iryna helped me and had such big smiles and helped me check in early. Then when I came back there with my girlfriend they pretended like they didn’t know me to go along with the surprise!! It surprised my girlfriend and she felt so special, had a wonderful time and loved the massive water slide and amazing room. I could not have picked a better place for such a special occasion and I certainly will be coming back to Canada Inns polo park! Thank you so much for this wonderful experience. I was blown away by the smiling happy staff.

I will never visit this location and perhaps just avoid Canad Inns in general. If you want to stay at a dingy, loud and obnoxious place this is where you want to stay. The pool was not clean and out of control. We have yet to hear back from the manager of the polo park location after calling several times after our stay. This place is crawling with people that have no respect for anyone around and run amuck like it’s a zoo! Staff should be monitoring the pool as we were not only harassed by people staying in the pool but the kids in there were not supervised and destroying everything in their path including our belongings. Security kicked the kids out only for them to be in the pool yet again later that evening taunting my husband and son. Our hotel room was poorly cleaned as there was a ring around the tub and the room smelt like a sewer. Never staying here again and still can’t believe the lack of contact!! What a dump!

Upon entering the building, you are met with questionable people hanging around the front doors. The halls are filled with an old musty smell. Elevators are so slow, rooms are outdated with fixtures falling apart at the slightest touch.nOur toilet clogged the first night, and when I went down to inform the front desk, I was given a plunger and told I had to ‘fix it myself!’ We will never stay at Canad Inns ever again. With lousy customer service and overwhelming negative reviews, I can’t see this hotel being in business much longer.

I literally just went to visit my best friend and they would not let me in! So they get NO stars!!!n11:15pm and they would not let me up… threatened to call the cops on me! I had 15 minutes before my boyfriend’s flight came in and stopped to drop something off to my friend and they wouldn’t even let me up. Worst hotel ever.nDO NOT STAY HERE!!!! Don’t. They shoved me out like I was a criminal.

While the rooms are a bit dated, the service in the hotel is impeccable, and they will do their best to make sure you have a great stay. The pool is also great for kids.