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Reviews, get directions and information for Burger King

Burger King
Address: 11360 Steveston Hwy , Richmond V7A 5J5, BC, CA
Phone: (604) 277-1818
State: BC
City: Richmond
Zip Code: V7A 5J5


Opening Hours

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-23:00
Saturday: 06:00-23:00
Sunday: 06:00-22:00


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Reviews
The place is very small on the inside and the outside is being renovated. The furnishing is very old and the place is a bit crammed. There were a lot of people ordering and all the fast-ordering machines had an error where you couldn’t pay but instead you had to go to the cashier to pay for the order. We waited for a bit and got the food we ordered. Very average, no surprises. The chicken tenders were quite good. The price is normal.
We ate here today. January 27, 2023. 1:05pm order number 859. Hair in a whopper just opened...very unpleasant...they kindly gave us another burger, but didn't even offer us a discount, or refund...really Burger King quality? Parking: easy for parking there
there is no heating in the restaurant. the temperature is around 10 degrees
They cant fulfill a simple order. They always forget thingsFood: 1/5
Well, my wife had an issue with a hamburger, but i think was realted she was looking for chicken hamburger, we got something else and had a bad reaction. I dont think was related to quality. We didnt go back to change the hamburger. Lady attending was really helpful and i guess this was just an unintentional mistake, as she repeated order back 3 times.
Only drive through is open due to covid. Our order was wrong and the sauces were not included, they charged for extra cheese that we did not request. I always check before we drive out of the lot so i was able to go back and get sauce/money but it shouldn't be necessary.
Since my last review 6 months ago, my girls & I have been back many times. Only 1 thing. Please try to have a bit or alot of patience with the Trainees, some are nervous others are still a bit wet behind the ears however they do the best they can & they will get much better if they can stick it out, more so with a little help in the form of patience, understanding from us the customer.
self checkout does not work properly. staff was not helpful at all. they did not even try
Awful service,they asked if I wanted ketchup and didn't get it,then I see employers eating behind the counter at sight of customers and they even made a mini meeting... I understand if there's no work to speak with your Co workers,but it's not nice to here all the conversation
Friendly staff and nice burgers as always Highly recommended
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