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Burger King

  1. West Springfield
  2. West Springfield Burgers
  3. West Springfield Fast Food

Reviews, get directions and information for Burger King

Burger King
"There's a Burger King® restaurant near you at 983 Riverdale St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in West Springfield, MA serves burgers, breakfast, lunch and dinner prepared your way."
Address: 983 Riverdale St , West Springfield 01089, MA, US
Phone: +1 413-737-1343
State: MA
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: 07:00-22:00
Tuesday: 07:00-22:00
Wednesday: 07:00-22:00
Thursday: 07:00-22:00
Friday: 07:00-23:00
Saturday: 07:00-23:00
Sunday: 07:00-22:00

Update Info

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Reviews
The manager was very unprofessional did not even know the aspects of the crown points. How does someone get promoted and cannot keep up with the components of the restaurant. Customer service is paramount I was able to show her the crown points and my ability to get the product free that’s the whole aspect of the points yet she wanted me to purchase another item. I asked her to show me where did it indicate that within the guidelines of the crown points. She could not. I wasted 150 and she would not move a finger to try and at least get me the points back. The points are given from the money you waste the things you buy why would you not want to remedy that. Her body language and attitude was poor and it relayed I don’t care and she walked away. Great manager and great point system.
If I could give negative stars I would. My daughter went to drive Thru and when asked for a sandwich another lady jumped on the intercom saying we don't have the ingredients to make that right now but in a really rude and nasty tone. So my daughter decided not to order anything and drive off. You will NOT get our service with that type of attitude. As she drove off the African women was outside talking to someone in a car with her head set on and looks at my daughter while she drives away and says Bye B!#@h. Like really how rude and unprofressional this is. When I called to get corporate # the lady on the phone gave it to me but when I ask for that lady name she hung up on me. When I called again to ask her for her name she hung up again. So unprofessional at this location. I hope they would hire the right team for this location.
What happened to the burger patties? Paper thin and dry. Half the diameter of the bun. Raise the price a bit, don't compromise quality.
Zero stars , asked for ketchup for my fries they said they didn’t have any. I asked if I could have any other sauce because they did not have ketchup. They said it will be an extra charge. “But you don’t have ketchup?” Raise minimum wage??
I ordered a whopper and small fries tonight and when I got it home 5 minutes later the burger was cold the bun was stale and the fries were luke warm I am very dissatisfied with this meal tonight
Ordered and paid for so many toppings. Only to end up with uh..whatever this is. Plain sandwiches? Why?
CAUTION WHEN EATING HERE! I made the choice to have Burger King in West Springfield, MA on Riverdale Road, and I was casually eating my fries until I got to the bottom of the container and noticed a crusty, greasy screw!! Thank god I noticed it before I choked on it. I proceeded to call the corporate office, and the rep told me he would submit a ticket and I would receive a call back...still waiting on that call. As if I was not frustrated enough, I decided to go back to the store to inform the manager and to make sure that it does not happen to anyone else. She took the bag into a back office and came back with the response "there aren't any screws in our fry holder"..as I glance over and see atheist 3 screws in plain site! Needless to say, I will not be eating there again! Burger King
The food is expensive and the food warm on the cold side. For two Whoppers I paid 16 dollars. And the large lemonade was straight up water. The workers are not friendly but not mean.. Last time I come hear. With 32 dollars I could've just went to Stop and Shop and have more food and quality. Be patient when getting food around these parts. You will regret coming here, wasting hard earned cash..
Horrible and I mean HORRIBLE customer service… literally had to drive away from the drive through speaker mid order because the person taking orders was so incredibly rude7/24 at 12:45pm….whoever was on speaker should be let go, find a different job that doesn’t involve projecting your rotten attitude onto customers, not to mention it’s pretty pricey for the quality. Shut this location down, it is no surprise there are lines at all other restaurants except this one. 0/5 stars.
The African American Supervisor gave Myself and my family superb service.Food: 5/5
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