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KFC

  1. West Springfield
  2. West Springfield Fast Food
  3. West Springfield Chicken Wings
  4. West Springfield Chicken Shop

Reviews, get directions and information for KFC

KFC
"Drive-Thru, Carry Out, and Delivery available. Dining Room closed"
Address: 931 Riverdale St , West Springfield 01089, MA, US
Phone: +1 413-737-3460
State: MA
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: 10:30-23:00
Tuesday: 10:30-23:00
Wednesday: 10:30-23:00
Thursday: 10:30-23:00
Friday: 10:30-00:00
Saturday: 10:30-00:00
Sunday: 10:30-23:00

Update Info

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Reviews
Do not. I repeat, do not attempt to order food after 8pm. By this time their inventory will have been depleated. Side note: this location consistently has inventory issues.. The employees that work this shift don't have the competence to run it. My famous bowl order came with all breadcrumbs. .Drive through was at least a 20 minute wait. Before I got to the window. And another 5 mins at the window. God awful.
The restaurant is clean inside, the staff upfront was pleasant and helpful. The food is what you expect for KFC. It was hot and tasty. However, I will try to say this nicely but I felt terrible 4 hours later. Let's just say the evening was spent on the "throne" deciding that KFC is off my quick stop list.
I asked for a famous bowl and got a gravy bowl won’t be going back!
Once upon a time a 16 piece bucket need a extra box for all the chicken. I went last week and the 16 piece fit in the bucket with room to spare, Thighs same size as the wings,breasts 1/2 normal size!!!!! DOWN SIZING,I guess I'm last one to notice this, as the place was empty. No customers @4;30 really???
The order taker was quite rude. The line was extremely long for a random Monday. The food was cold and almost not thawed. It was a very poor experience. There is ample parking though and the restaurant looks great. That's why it deserves 2 stars but otherwise I had a poor experience. KFC is usually great but I am not sure what happened here.
Many people love it..and I like it to but I can't eat it. It's food it's to salty for me..I trayed but I can't have all that salt..I get sick..wish they would use less salt on their food.. Parking: There lots of parking there..I really can't say much..cause I don't go there at all..but I seen it many time..
Worst place to get food from. Everyone walks around mumbling, staring at you like you’re not supposed to be there, walking around looking at customers at the counter then walking away. They make you wait 10 minutes for something as simple as a drink. When you place your order they stare at you like you speak another language. If you order from the app you’ll be waiting there an 45 minutes before your drinks are even handed to you. When they are handed to you they’re incorrect. When you finally get your food it’s made wrong. Fire the whole crew.
Sometimes you just need chicken in your life!! I just don't understand no matter where you go everyone takes forever to get your.Food: 5/5
I ordered a good sized order on door dash and after a hour and some change they cancelled my order, I will not recommend this location to anyone. If a store cannot fulfill a order then they should let the consumer know right when they order instead of waiting a hour and some change for their food.
Order not ready despite ready on app. Told would take another half hour! No apology, no refund. Don’t order on the app! Don’t go to this KFC! They are the worst!
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