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Reviews, get directions and information for Bricks & Mortar

Bricks & Mortar
Address: 1037 Jones St, Omaha, NE 68102, USA
Phone: (402) 934-0005
State: Nebraska
County: Douglas County
City: Downtown
Zip Code: 68102



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Reviews
The bar tender was awesome. He just asked what I typically drink and made me an amazing martini. Truly a master of his craft. Cannot recommend enough!
8 years ago (23-07-2017)
Phenomenal bar tender. He makes drinks specialized to you. They also have reverse happy hour which is awesome for people looking for a night out in a upscale atmosphere.
8 years ago (25-07-2017)
When you first walk in the place appears very upscale and well done. However, beyond that, this place has very little to offer. The food is cheap and obviously frozen/reheated and not actually cooked. In my experience, the service is unbelievably bad. My group of friends was one of three groups at the bar and there were three waitstaff working. Despite this, numerous mistakes were made to the order with forgotten meals and drinks. It took nearly 2 hours to get a reheated flatbread and only after the manager came over three times to clarify what I had ordered. Once we ordered the bill, it took 30 minutes to arrive. After the terrible service, the manager had the gall to try to charge us for the individual ingredients in our drinks rather than as a specialty cocktail (about 4 times cheaper). I highly discourage anyone from going here, at least until the owners find/train their management/staff better and improve the quality of their food.
8 years ago (19-11-2016)
I regretfully submit a change to my review of this establishment that I once rated 5 Stars for their caring, knowledgeable, friendly, and hard-working staff that we all knew and loved (Kat, Drake, Seth, Ben...all of them). They made every regular we had into just that: regular guests who loved their favorite bar. First time guests that, after their initial experience with the staff + their level of teamwork-driven dedication and welcoming professionalism, (not to mention great service, beverages, and great dining choices) decided to keep coming back again and again. Until Manny Chavez drove not only his loyal staff away but actual guests...repeat guests...regulars that had visited almost everyday and helped the bar stay afloat during the hard months, all in the name of his definition of leadership (of which he had none left in terms of employees or knowledge of the subject himself). Q. - But what did that matter to Manny Chavez? A. - Even less than his empty words (used to blame everybody but himself) meant to Steve. Steve was a regular, an almost daily guest for over a year, that Manny had publicly confronted one day when Steve came into the bar after posting a Yelp review about Manny and his unprecedented lack of professionalism. And instead of doing the right thing by asking Steve what it was he could do to correct his mistakes, to keep him coming back after being so loyal for so long... Manny embarrassed and insulted Steve, who had only exercised his right to freedom of speech. Manny did this because Steve's review wasn't of the staff or their service, but a review of Manny's questionable actions as the "GM" of a higher-end wine bar. Physical confrontation was the route Manny Chavez chose to take which led to Steve never being allowed in the building again after so much loyalty Steve had shown the establishment, simply for leaving a 3-star review...Not 1-star or 2, but an average 3-star review causing a "GM" to publicly confront a man in his own bar. Bravo, Manny Chavez. I hope one day this establishment will keep a staff as long as they could the first few who stuck around as long as they could before being edged out by ego, narcism, and greed. Good luck to anyone contemplating a visit to this place. I truly, truly hope it's gotten better. If so, I will gladly change my review again, as Steve had said he would have done if not for that incident. But for now, things needed to be made clear to potential guests in hopes they never experience what many have under the current ownership and management. Thank you.
8 years ago (29-12-2016)
Nice place to hang out and enjoy some wine. They do have plenty of other options to drink as well. Little bit pricey for my taste tho.
8 years ago (22-11-2016)
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