Birks

Ignored and snobbed by staff in empty store. Asked for help twice, each told me to go see someone else instead of finding help for me, as well dressed clients get served right away. Bought cufflinks and requested an engraving. Refused to discuss the design of the engraving, font and size, had to let the engraver decide. They ended up losing the cufflinks, which was the last pair, never returning my calls. Took six weeks until they found them again. Nope. Just... Nope.
8 years ago (21-01-2018)

The moment you walk in, you are being judged by the staff. Also, everything here is hugely overpriced. If you are looking for diamonds or engagement/wedding bands, check out Ecksand.
8 years ago (14-11-2017)

My boyfriend and I went to look at engagement rings and he was holding a dollar store bag and the staff didn’t even acknowledge us. Youre instantly judged the moment you walk in. We stood waiting at the engagement ring counter for almost 15 Minutes and no one even said “hello” to us.
8 years ago (26-12-2017)

Went in there in polo and shorts looking for an engagement ring. I never got asked any question. Some guys in suit came in and got served immediately. Lesson learn : If you dont wear a suit, don't even think getting the service you deserve! The truth behind this is, most suit guys don't even have 20$ in their pockets !
8 years ago (25-07-2017)

Its more of a tourist attraction than a jewelry store. I expected them to have a better selection of watches than a boutique in your local shopping mall. They dont. And if you're paying cash for a ring its the last place you want to go. So ridiculously overpriced.
8 years ago (13-06-2017)