Birchwood Credit Solutions

Awesome place gave me the opportunity to have my vehicle and build my credit back
7 years ago (01-03-2018)

Nothing but a scam after a year they I have never reported one payment even though I've made perfect payments since I took the car. When I brought up issues with the car and how it could be safe to eat when there was three things wrong with it they became very argumentative and defensive. I totally regret doing business with this company it's to the point I want to f****** kill myself because they make you feel lower than s***
7 years ago (24-10-2017)

Incredibly mortifying buying experience, if I could give zero stars I would. The salesman that I dealt with, Junior, comes off as kind and has quite the sense of humour. He'd have too, because when getting down to specifics, you'd run. He encourages you to sign here sign there it's straight forward. He fails to mention all the extra fees, for example, the costs for purchasing and installing the engine device which in the event of a missed payment, will disable. He will also indicate it's an "open" lease, however, it is not. You're required to keep the vehicle for 3 years before you can trade or you'll be on the hook for all the interest for the entire duration of the lease if you choose to buy out early. The "leases" are incredibly one sided, to their advantage. The finance manager at this location is extremely abrasive, ignorant and will imply you know nothing and everyone else is liars, when in reality, the high pressure just sign here will leave you the one being misled, which is interesting because the only "liars" I've dealt with were these "salespeople" ill use that term loosely. So, if you're in the market to lease a car for a lengthy amount of time, be lied to, talked to like you're trash and want to throw your money away, because repairs are extremely hard to get done, buy a car here! However, if you're looking for honesty, integrity, fairness and transparency, avoid this place at all costs, you will not find that here!!!
8 years ago (06-03-2017)

Best experience I've ever had at a dealership, they went through the process before we even began, giving me every little detail and then asking if I wanted to proceed. Then we went through a selection of vehicles, and they really know how to narrow it down to fit your needs! My payments are affordable, I'm in a gorgeous newer car, and my credit will be on its way up to set me for the future. The staff is courteous and very flexible. Thanks Chelsey DaSilva and Birchwood credit, you guys are a life changer!
8 years ago (02-12-2016)

I have leased two vehicles with Birchwood Credit Solutions over the last 4 years. Both times I have been very pleased with the complete experience. The financing was fully explained before I started on the search for a car, they were very helpful with this and have organised exactly the car I needed both times. I have found them very helpful with follow-up service throughout the time I have owned the cars and have been very helpful and sorted out any problems to my satisfaction,
8 years ago (01-12-2016)