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Best Buy

  1. Burlington
  2. Burlington Electronics
  3. Burlington It Services & Computer Repair
  4. Burlington Computers

Reviews, get directions and information for Best Buy

Best Buy
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 1200 Brant Street Unit 1 , Burlington L7P 5C6, ON, CA
Phone: (905) 332-4758
State: ON
City: Burlington
Zip Code: L7P 5C6


Opening Hours

Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 11:00-18:00

Update Info

related searches: best buy near me, best buy tv, best buy hours, best buy deal of the day, best buy laptops, best buy weekly ad, best buy electronics, best buy promotion
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Reviews
Upgraded my pixel 4a to the 7 today with the help of the lovely ladies at the mobility desk Leila, Sandra & another girl who's name I didn't get but had glasses. They were super helpful and made the process as painless and quick as possible considering I came in at 4 and the store was closing at 5pm due to NYE hours. My bf and his dad had purchased a phone from Leila the day before and had a good experience, so today I decided to upgrade and was very pleased by the professional and quick service I received. Big props for Leila for switching me over from Freedom to Telus so smoothly. As a customer who knew exactly what I wanted phone wise and plan wise, Leila made sure I received exactly what I was looking for. Great service! 10/10 if you're considering purchasing a phone or upgrading, look for Leila or any of the other sweet ladies at the mobility desk!
Came to buy a new TV, I had my children with me the sales associates are very lacking in their product knowledge. Not to mention when I told the associate which TV I wanted I was informed it was in the back and they were going to get it, 10 minutes later they are helping another person lucky I found the TV on the floor in another location and took care of it my self. This is one of the reasons why I miss FutureShop even though they were owned by Best Buy at least their staff was better trained and seemed to care more about helping the customer. If you want a better service from a Best Buy go to Ancaster
Modern redesign with a clean space and lots of technology for home and office to look and try out.
Worst experience with the staff.. wasted my 3 hours with no result. Staff is very uneducated and don’t know the deals properly. When I asked for same deal with the recent plan. The advisor said yes after confirming with someone. After I purchased the iPhone they said that the deal is not possible with ur plan. When I asked that I already confirmed with your employee, they called the manager named Joshua. Manager came and listened to me and said that cannot do anything and you can return the phone. I literally felt that they don’t care about customer anymore. They even don’t think for any compensation for wasting my 3 hours because of the misunderstanding created by their staff. Honesty, if you Don’t want to serve cx properly then don’t work in cx service. I would rate 0 to Joshua for his 0% effort for solving the problem.
So everybody be careful - they signed me up for the "GeekSquad" protection nonsense without my consent - costs 15$ a month. Noticed that it's happened for a few months don't use my credit card overly much so don't check it often. Googled it and people have been signed up without their knowledge for YEARS. Getting this fixed by cancelling my card, never going to another best buy again. Absolutely disgusting.
Went to look at TV’s. The staff was friendly and not pushy at all. The store is bright and nicely renovated with lots of stock on display. So much variety that you have lots of choices to pick from. I have never had any issues returning products and the line ups always go fast.
I’ve been significantly overcharged, lied to, fed false information, laughed at, and belittled. By multiple staff members at Best Buy Burlington on Brant. When finally getting ahold of a manager, her response was ‘I was not there so there is nothing we can do.’ They let the staff get away with it. Everything is on camera and recorded with their consent by the way. Zero was done about this situation. I cannot believe Best Buy thinks it’s okay to treat anyone, especially long-time customers like this. I will never, ever be back. Headquarters needs to know about their awful staff and lack of caring. However, I doubt anything will even be done judging from my experiences with Best Buy. This store commits theft, robbery, and abuses their customers. I will make sure everyone I can contact will never spend a penny here and continue to spread my experience.
Disappointing price experience. Full rack of cables showing half the actual cost. Went back with an associate and found 3 shelves with wrong pricing showing a price cheaper then the unit cost. Very disappointed to find that sticker shock at the register. Tyler in training was actually very professional and deserves recognition for how he handled the situation, well done by him in helping rectify the situation.
I'm standing in the store right now at the Burlington Best Buy. 17 sales people have passed me looked my way but are standing in small groups amongst themselves. No one has approached me or anyone in my family asking if we need assistance. Yet they looked our way but went back to their chatting & laughing. Absolutely zero customer service in the store!! I am looking to purchase a iPad pro for my daughter, but it will not be at the store. Save yourself the headache avoid this store as it does not care about customer service and it's obvious once you walk in.
Thanks to the order pick up department, especially Andrew for helping me find and loading my folding sofa bed in my vehicle this morning! Thanks also to the lady that's on the entrance for guiding me to the location of the order pick up department.
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