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Bengal Grill

  1. Surrey
  2. Surrey Bangladeshi
  3. Surrey Fish & Chips

Reviews, get directions and information for Bengal Grill

Address: 103-12736 80th Avenue , Surrey , BC, CA
Phone: (604) 503-0362
State: BC
City: Surrey


Opening Hours

Monday: 12:00-21:00
Tuesday: 12:00-21:00
Wednesday: 12:00-21:00
Thursday: 12:00-21:00
Friday: 12:00-21:00
Saturday: 12:00-21:00
Sunday: 12:00-21:00

Update Info

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Reviews
Bengali Fish employees serve you based off of the person picking up. I ordered 3 pounds today told them to specifically pack in three separate containers as it's for three separate families. I was given 2 containers. When I called and asked why is it 2, The lady argued and said we were not told to put into 3 separate. They absolutely do not know what customer service is, the lady argued and did not even apologize once: she denied and did not try to resolve my concerns. Just a note for people going to pick up from this location: please send a MALE to pick up as they give more fresh food to males compared to females or younger children. Please learn what customer services is and what it takes to have a customer especially during this pandemic time. Everyone is struggling so if you have a customer please value and appreciate them rather than giving them burnt and dry food. Here is a picture of what their 3 pounds of fresh chicken pakora looks like. LOL! Hopefully their management sees this review!
Amazing Bangladeshi food with amazing food quality is the best combo ever. The fish items are must try. And for meat and rice combo try their mutton/beef biriyani . They have so many other good food too and chef Fahim is really good in what he does. Highly recommended halal food store. Beware of the sitting arrangement.Recommended dishesSpecial Fish Pakora, Whole Fish, Chicken Pakora, Hyderabadi Mutton Biryani, Hyderabadi Chicken Biryani, Mutton Biryani, New Paya Soup, Tawa Fish, Grilled Fish
Over hyped fish, average taste plus the service is not good either. They don’t have dine in, I called 30 mins before appearing for pickup and still the guys who came after me and ordered fish got it first and they still had no clue what my order was!
I had to change my past experience 5 star review to 1 star and here's why. The food quality is not the same and it is getting worst and worst. The customer service sucks. The staff at the counter lacks basic customer service skills. They are rude too. Yesterday i went and ordered 2 fish pakoras. Paid for it and received all the fish pakora in one box only. I figured it out when i was told to step outside and have it since it is a take out only restaurant. When i went out in cold and opened the bag i found my fish pakora dropped in the bag since the box was overflowing. I went inside and politely asked the lady to give me another box so i could distribute the fish and make it easy to eat with my son She rudely told me that i should have told the waiter to put in 2 separate boxes, and that i should know that they give 2 pounds of fish pakora in one box. I was lile WTH, how would i know that? I ordered 2 separate fishes, why would someone put in one box? And plus it only costs a few cents for additional box, why am i getting argument over such a little thing. I politely told her to put this up in writing so other customers don't have to assume this new policy, to which she further argued that it is already displayed, i did not read it. Honestly,it wasn't displayed anywhere. Also i was on foot and had no where to go out and have my food, a little courtesy would have gone miles when i told them that it is too cold outside and I'm on foot. If i had my car it would have been no problem, i would have enjoyed my food in the car. Despite my request to eat inside, i felt really bad having to go out and eat by the garbage bins. Any way, i suggest the management to pay attention to customer needs and a little staff training. No business is good enough without customer retention and yours is surely winning the damn race.
I'm a new immigrant from Sri Lanka and wanted to find some food similar to Sri Lankan cuisine. This place was recommended to me by a friend of mine and guess what the food is delicious and the service is good too. Their fish pakora and mutton biryani are my favorite from the menuFood: 4/5
I love their fish pakora and fish tikka,100% recommendedFood: 5/5
Look good when I first got it. The fish has texture of wet mush signs of cheap fish , heavy freezer frozen fish taste makes it hard to swallow. The fish batter has no flavor other than salt. I regret spending $12 on this.
Fish pakora wasn’t satisfying me. As he used for reheating in microwave and providing me. Fish was good usedRecommended dishesFish Pakora
No indoor dining but that didn't stop the wife and I from dining out in the back hatch of our car! The Tawa fish right and the paneer pakora left were to die for! We support small businesses and this one earned ours and these 5 stars! Keep up the amazing work! P.s. they also had kulfi which was the icing on the cake! Now time for some cardio!
It’s a Bangladeshi style restaurant. This is their most popular item, fish pakora which is different and testy. I also tried their goat biriyani and koral fish curry they are also Bangladeshi style. So might not be loved by everyone but I liked it.
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