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Reviews, get directions and information for Ben Moss Jewellers

Ben Moss Jewellers

Story

Ben Moss Jewellers was established in 1910 as one of Canada’s first independent and family-owned fine jewellery store companies. It unfortunately suffered from external forces that left it financially vulnerable in recent years and a wholesaler acquired the chain in 2013. The company filed for creditor protection in May 2016, and closed all stores.

In January 2017, Charm Diamond Centres acquired the rights to the trademark Ben Moss and is re-opening 16 Ben Moss Jewellers stores in Ontario, Manitoba, Saskatchewan, Alberta and B.C.

Founded in 1972 by Richard Calder, Charm Diamond Centres, with Crescent Gold and Diamonds, is Canada’s largest independently owned and operated jewellery company. Under these three retail banners, Charm operates more than 88 stores and employs more than 800 people from Newfoundland to B.C. Charm’s mission is to ‘Win the Customer for Life’ by providing quality, value, and trusted service to all its customers. Charm Diamond Centres is a Canada Top 50 Best Managed Company.

Charm Diamond Centres has great respect for the Ben Moss Jewellers legacy and its long history. Like Charm, the company has a similar story – it is a family-owned Canadian fine jewellery brand that customers have trusted for their most treasured memories.

Address: 2271 Harvey Ave Unit 0855, Kelowna, BC V1Y 6H2, Canada
Phone: (778) 940-7509
moc.ssomneb@ecivres
State: British Columbia
County: Central Okanagan
City: Kelowna
Zip Code: V1Y 6H2


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Go see Jim, he treated me with courtesy and care while shopping for my engagement ring! I was very pleased with the service and my fiance loves her 2 carat diamond!
7 years ago (17-01-2018)
These guys are the bottom feeders of the jewlery industry. I've never met anyone that lies as much as this special bunch of individuals. Don't fall victim to their oily pit tricks to steal your money. Save your dignity and shop elsewhere, there are many other respectable jewlers in and around Kelowna.
8 years ago (22-11-2017)
We got my engagement ring from Ben Moss in August last year, and a diamond has already fallen out (I take good care of it so there's no reason why that should have happened other than it wasn't set right). We called to ask about fixing it, and were told that the guarantee wouldn't be honoured and we would have to pay in full to get it replaced, simply because of change in ownership. The receipt says Ben Moss, the store says Ben Moss, but because the owners changed they won't do anything for us. Way to create a negative feeling about something that should be so special. Forget it, we're taking our business elsewhere.
8 years ago (27-06-2017)
I just came from the store and I am at a loss for words. The lady was very rude to me I asked to see a ring she wouldn't even let me see it I asked about sizing she said it would be around $56 extra and that's fine I wanted to see it. She wouldn't let me I said I will get it sized she said no. I said can't I get it sized? No.. Like I can't afford the damn ring and it won't fit me.. I said I will go somewhere else that treats customers better.. She didn't even care I will be in contact with management!
9 years ago (10-09-2016)
They were very patient with my soon to be husband and I! Have been on top of emailing me and getting me to come in every 6 months to get my ring clean and make sure it's all well and still ok :) very happy with the ladies here at Ben Moss in Orchard Park Mall in Kelowna.
9 years ago (27-07-2016)
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