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Bell

  1. Collingwood
  2. Collingwood Electronics Store

Reviews, get directions and information for Bell

Bell

Story

Visit our Bell store on in Collingwood. It is your one-stop shop for Bell Mobility and digital TV. Get the latest mobile devices (superphones, smartphones and tablets and promotional cell phone/tablet plans to fit your needs.



"Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security."
Address: 122 Hurontario St, Collingwood, ON L9Y 2L8, Canada
Phone: (705) 446-2618
State: Ontario
County: Simcoe County
City: Collingwood
Zip Code: L9Y 2L8


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: Closed

Update Info

related searches: bell mobility, bell mobility plans, bell mobility login, bell mobility contact, bell mobility phones, bell internet promotion, bell internet, bell aliant
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Reviews
I came to this shop for a question about a phone repair. The Bell employee at the front desk referred me to a place down the street because the "guy there is very good". If I wanted to have the phone completely destroyed and broken beyond repair, I'd say yes - the guy there is very good. After I got it back, the repairman had a simple response "the back always cracks when you take it off" Be cautious when any Bell employee refers you Dollar Villa for a repair.
Had an incredibly difficult experience with Bell. Had an appointment booked for last Friday to hook up internet in Thornbury. Their window was 8am to 5pm. On file it was noted the technician was to call while on route I live a couple streets over, moving to a new house. Technician did not call. Thankfully a neighbor notified me. Technician told me he had to go down the street and let Bell configure something, maybe he mentioned a communication panel/box? He left. Bells assistant chat specialist on three occasions on Friday told me a Technician would guarantee to return before 5. Then it turned into our technicians also work till 9pm and I'm still to wait as the ticket is open and someone will show up. How naive I was to be waiting around for 13 hours. No calls no msgs. Come Saturday - back on the Bell chat - they reassured me that a Technician will reach out and install within 24 to 48 hours..which at this point I didn't believe. I called Roger's, offered me 1G vs Bells 25mgps and cheaper. They also gave me a 2 hour window of my chosing with a back up time same slot the following day. Back on Bell chat Sunday to cancel my order. After confirming and validating they read that on their file from their side of things that the order/internet was in fact installed...I explained what happened on Friday and that no one even entered the house. I spent a long while on the phone to close the account and service agent at the end did say that it's possible that I will still get a bill within a month. I have a suspicion that sometime tmrw Monday a technician will call to tell me they are on route.
Company asked to ship a company phone for a manager over night to his personal address and they haven’t do so. The manager had to resolved everything by himself since the mistake made by the store clerk and didn’t take any action.
To have customer service assure credits would be issued and then not show as credit - not changing billing addresses, disconnect services 2 weeks before a move date, and an inability to work with businesses to resolve the issues created by the corporation itself and its staff is absolutely appalling and a full disgrace to this corporation - after almost a full day on and off the phone this is still not resolved and our services still not re-established from Bell’s own customer service errors - this is one very unhappy customer who wants nothing to do with the lack of adequate service, response or resolution. To Add 3 Months Later and the Exact Same Problems - Multiple Calls to Have Billing Address Changed - to no resolve after 6 weeks and finally after Multiple Calls to 310-Bell it was finally changed. If we could give less than 1 star - We would!! Only reason for staying with this atrocity of a company is due to contract!! Look anywhere but bell for your services!! You’ll be glad you did!!!
Very unimpressed with your service recently. We had problems with our router recently and lost internet service. We got on a 3 way call with our landlord to troubleshoot with one of your representatives. We were told the issue was the router and that it needed to be replaced at our local Bell store asap. We went in which was challenging with business hours of 11AM-6PM. And were told "sorry, we don't do router exchanges here, you have to go an hour away to the next closest location." We eventually had a replacement router shipped up, and that router gave the same outage error code. After another 3 way call we were told the issue was the Fibre Cable. The tech support representative said he could see the errors with the fibre cable connectionno clue why this required two phone calls and several days of waiting if this was visible on his end.The second representative told me they had to send a technician into our home to fix it. He then had to ask us a bunch of questions about our health before he could authorize a technician service call,basically asking if we had travelled recently or if we had COVID symptoms, which we didn't. The next day your technician shows up. My 8 month pregnant wife answers the door as I am at work. If I was there he would not have completed the service. The guy shows up, walks through our house with his boots on, no Mask, and then my wife texts me telling me he is coughing all over our bedroom, and saying he is not wearing a mask. I understand that you have to be sure and ask us for liability reasons about our health before you can send a technician, but it is pretty damn hypocritical for you to send him to my home without a mask. It shows that you aren't taking this pandemic seriously, despite bylaw mandating masks at work. It also that you do not care about the wellbeing of your customers. You will never have us as customers again.
Nate was extremely helpful and pleasant, I went in just over a week ago for an upgrade and he made the process easier than ever! This was my first trip into the Collingwood Bell store in years where I left feeling happy and satisfied with the service I received. my phone came in expediently 2 days and the service I received from Nate was beyond amazing!
Nate from this location called me to help set up internet for my home and was hands down the most helpful Bell employee I've had the pleasure of speaking with to date. He was very thorough and made sure every detail was correct before ending the call. Would highly recommend their service as it was above and beyond. Thanks again Nate!
Worst experience I have ever had with a bell store. First off...you contact the store to see what they have in stock. Try calling them back a minute later and they have their phone off the hook...did not understand why. Upon going into the store to see if you can upgrade your services and the person is very uninterested in serving you. No one else in the store and already had the feeling we were troubling her as she was too busy playing on her phone rather than trying to explain things or working with the customers a solution. Extremely poor customer service and will not be going back. Sad when you ask them about their service and they turn you away yet you can go to the Source and have a way more pleasant and friendly experience where they actually work with the customer. At this rate I am not surprised that I did not see anyone else in the Bell store..they probably had a bad experience as well.
Have been with Bell for decades but am now leaving forever. The miscommunication when speaking with phone reps who really don't know very much and who just 'lead you down the garden path' to nowhere is unbearable. Never never never again! I found a much better deal and assistance elsewhere!!!!
I went into the store and spoke to John about a problem I was having with updating my minutes on my cell phone even though Bell was not my provider. We have a Bell landline and I thougjt he may have a suggestion for me as to what I could do. He did make a great suggestion to help me. I then implemented same and I was very successful with the outcome. Even though his suggestion had nothing to do with Bell at all, he enabled me to deal with the situation at hand. I really appreciated him.
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