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Bayview Chrysler Dodge Ltd.

  1. Sarnia
  2. Sarnia Car Dealer

Reviews, get directions and information for Bayview Chrysler Dodge Ltd.

Bayview Chrysler Dodge Ltd.

About

This is the social media channel for Bayview Chrysler Dodge Jeep, a family operated dealer serving Sarnia and surrounding areas since 1973.

Story

Hours of Operation

Parts and Service:
Mon - Fri 8:00am - 5:00pm
Saturday 8:00am - 12:00pm

Body Shop & Reconditioning:
Mon - Fri 8:00am - 5:00pm

Products

Chrysler, Dodge, Jeep, Ram Trucks, SRT Performance vehicles. Certified Pre-owned all makes and models! MOPAR certified parts.

Address: 255 Indian Rd S, Sarnia, ON N7T 7K2, Canada
Phone: (519) 337-7561
State: Ontario
County: Lambton County
City: Sarnia
Zip Code: N7T 7K2


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
Had work done by Bayview and would reccomend their service department to anyone. Friendly staff, great customer service, and professional work. Shopped around in town and their prices were in line with the rest of the market. Great place for a new car, used car or service. Highly recommend.
7 years ago (19-04-2018)
They found an alternative way to help with my particular situation and were friendly and courteous. A real treat when use to dealing with the normal ""used car"" sales personal. I'd speak with them BEFORE going to the small car dealers. A huge personal thank you to the bayview team for their understanding. They really live up to their slogan. "Doing more for you!"
7 years ago (07-03-2018)
If there we're an option for Zero Star rating, this organization would definitely get that award! Ever since buying our vehicle there, the after sales service has been horrible. We called the service department last week to ask a couple of questions. The person who answered was reasonably helpful over the phone but said that as there were no appointments available that day that we should just pull in to the drive through service bay which is considered to be for smaller service issues. "Just come anytime he said". So, we arrive there around 11.45am and after explaining the issue, the staff there seem more interested in the fact that it was close to lunch break and right in front of us one guy said to the other " Who on earth tells customers to arrive at lunch time". As if that wasn't rude enough, I had explained the problems we were having over the phone and had also explained that I was fairly certain that I knew what the issue was but that I would like their help as the "Sales Dealership who were happy enough to take our money and bragged about their after sales service" to verify the issue and to resolve it so that we could drive safely on our way. Instead, the service technician tried to make us feel like we had no clue what we were talking about and that we were wasting his precious time. This isn't the first time that they have treated us like this here and even though we purchased the vehicle there, we certainly won't be returning! Would rather drive to another dealership that go to this unorganized hole! Other examples of poor customer service since buying the vehicle - Courtesy vehicle didn't arrive on time to collect me from work to get the vehicle back. So I ended up having to walk. Good exercise which I enjoyed anyway but not the point as we had made arrangements to be somewhere after picking up the vehicle and this made us late. I brought this to their attention and they said that they must have forgot! No explanations, no apologies..... just forgot! How rude! - Arrived at desk to pick up vehicle and after being given my keys, I asked where I could find my vehicle. The girl didn't even look up at me and pointed in the general direction of the parking lot and muttered "over there somewhere" I literally had to go outside and use the panic button on the key fob to locate my vehicle. Other dealerships we have shopped at in the past have had a service team member drive the vehicle up front as you are waiting/paying at the desk. Another dealership had a system where a tag was put on your key stating the location of your vehicle in the parking lot. WHAT THE HELL IS WRONG WITH THESE PEOPLE! They don't seem to know the first thing about customer service and neither do they seem to care when you point it out to them! So my advice to you is don't shop there for a vehicle and definitely don't bring your vehicle there for service if you are expecting to be treated like a valued customer. #0/10
8 years ago (26-11-2017)
I purchased a lemon here. A 200s. They in my opinion have done their best to fix it every time but their hands are tied by Chrysler customer care. My tranny has required service 5 times and they refuse to replace it because Chrysler won't reimburse them. Bad customer service. That being said! Dave Orr Jr does his best to keep customers happy even though his hands are tied. It's the brand who I've lost faith in not the dealership. In 2015 I bought a 200s with all the bells and whistles for almost 37 grand. 2 years later they offered me 13 000 as a trade in value... took the wind right out of me. Depreciation like no one's ever heard of before. I love my 200 it's just a lemon. So I'm conflicted lol. The cars awesome the dealership is awesome the brand sucks and doesn't back their cars.
8 years ago (25-10-2017)
Great place to get a new vehicle they treat you good and do what ever they can to get you in a new vehicle and to make sure you happy with your purchase.thanks meranda i love my truck
8 years ago (07-12-2017)
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