Bay Area Hospital: Martin James J

My day surgery experience was excellent. Not only were the conditions of all the areas perfectly clean, not only was *every* *single* staffer from Admissions on up to the surgeon kind and attentive, but they all worked together so well, listened and answered all my questions. I felt like I was in Star Trek. For example, due to my concerns and requests, a last minute change in anesthesia was made and my recovery was better for it. Thank you!

I was in a MVC and taken here. Had to stay in trauma center for hours despite being told I'd get a room "soon", then had to keep calling nurses station telling them I needed to use the bathroom for 3 hours. No one ever came. Was left in severe pain without medication or attention from staff. Doctor Barber was the only good part. Excellent surgeon, overall not happy with the way nurses treat or talk to patients like they are so busy but we see them gossiping with each other right in front of us.

Thank you bay area hospital. The nurses and staff were wonderful. The stay was relaxed and peaceful. The surgery went well and I'm grateful for such an experience when I'm at my weakest. Thank you to Dr. Rogalski and his team, I was nervous for this procedure and stay. Everyone made it a breeze to go through. Thank you

I was seen in the emergency room 12 days post pardum. The admitting staff and triage nurse were all very efficient/friendly. Mad props for Aaron Kinn - PA. He listened to everything I said, really heard me. He did research on previous administered post pardum products to ensure safety. He was also trauma sensitive without me requesting - anyone with a history of trauma likely knows how rare this can be in health care. I'm incredibly grateful for his help.

My mom was taken there because she broke her leg near the hip she was in very very bad pain she had to fix the leg all the nurses did a good job there is one her name is Peggy she did a awesome job with the doctor during the surgery on my mom the good news is I know Peggy she goes to my church reedsport church of God if I was hurt and I needed to go to Bay area hospital I would pick Peggy as a good nurse to help in surgery she is a very very very smart kind person . Thank you all the doctors and nurses especially Peggy for taking care of my mom

I was seen in the ER when I woke up in lots of pain and had a swollen neck and a hard time swallowing. I was told the swollen neck I had was virus and should get better and I should go home after the only thing they did was run a flu/COVID test. I went home the next day I went to a different ER because my neck was worse and the pain was worse. Turns out I have a bad throat infection, pneumonia in my right lung, and sepsis. I had to be on antibiotics, zofran, and pain meds. I wish there would have been more investing done. I could have went home for days and could have died from the sepsis. I will not ever be seen there again and will never have any family or people I want to live seen there. I have small kids and I could not imagine if I would have waited longer to see someone. And by the way when I came into BAH I had been having fevers and my HR was in the 120 there was something wrong and all they did was push me out like I was fine.

Too painful to express the lack of resources at this hospital. I lost my husband because they don't have the important life-saving resources such as a 24 hr Dialysis Machine, and they told me he wasn't strong enough to make the journey to OHSU. Do your research on what possible resources you may need before settling in this area.

Grateful for the very kind, excellent care provided by an all travelling team of RNs, techs, and Dr. Balog, DO, in emergency services. Bay Area admin might work to expand the busy waiting room area to include adequate space for safer distancing. Furniture in waiting area could use an upgrade. While we were fine, many others appeared quite uncomfortable. Lots of overflow noted, clearly decreasing confidentiality of care. Staff personal items and eating areas were visible and could use improvement to include, dare I say, creature comforts. These are challenging times. Treating staff and visitors well matters. People do notice.

I have no issues with Bay Area Hospital other that 2 - they have difficulty getting my records to our local providers. The second one steams me though. Billing! I have kept my bill paid according to my records. I get charged $45.00 per visit after Medicare pays their part. Seems simple I have had about 8 visits to the Cancer Unit not so many you lose track. So, I get billed - I pay - one time I paid for 2 visits $90.00 $45.00 each. Bay Area Hospital refunds me $45.00 for over payment. Ok. Several month later I am billed an extra $45.00. I call Bay Area Hospital Financial Dept. explain I am likely being over billed and could I have a readout of my account - again not a big issue at that time I may have had 6 visits. No read out sent - I call twice more with same request - no read out. I get billing with threat to turn me into collections for $45.00 in dispute. Today I paid the $45.00 as it is not worth the hassle I have to go through, and I don't think a 4th call to their stellar financial Department will bear fruit. I will limit my visits to Bay Area Hospital as financial services suck.

On nov 8th this year which was yesterday I was brought in on a mental health hold When I first got there I was treated with great respect and had really incredible nurses And there staff was incredibly helpful and I got to go home on the 9th. I have had a few holds before because of my autism but this trip will be a great memory I also want to thank the security team for giving me support and the nurses for making me feel like if I was the president of the United States they treated me very well Thank you Bay Area hospital for making me feel at home when I was there