Bain Dépôt Blainville - Des Hirondelles

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"Un décor réussi… à petit prix! En proposant sous un même toit tout le nécessaire pour la salle de bain et la cuisine, Bain Dépôt a un objectif: offrir aux consommateurs des beaux produits de qualité à des prix abordables. Magasinez notre vaste sélection de bains, douches, robinetterie, meubles pour la salle de bain, toilettes, armoires de cuisine et bien plus! Visitez-nous dans l'une de nos succursales au Québec et en Ontario ou magasinez en ligne!"

Address: 1200 Boulevard Michèle-Bohec, Blainville, QC J7C 2K3, Canada

Phone: (450) 433-6930

Website

State: Québec

County: Thérèse-De Blainville

City: Des Hirondelles

Zip Code: J7C 2K3

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Reviews

I probably would have given 5 stars if I had chosen to go with Bain Depot in Blainville to begin with. Megan is very professional and truly understands costumer/client needs/service.  The truth is I was about to give 1 star, since its the second time I am dealing with a Bain Depot in the West Island, and Marco the head manager had poorly managed the sale again. This time he Marco literally laughed on the phone at me & my partner of a problem he had created by not doing his job by not entering a delivery date for a timeline sensitive project -of which he was made fully aware off and made assurances that the delivery would be within our timeline.  Moreover, he made no real effort to remedy or solve the problem. Under no circumstance should a manager or any staff laugh at client’s misfortune, make lite of a serious situation, and not fix the issue of which they are responsible for creating. As result, I had very poor service from him and major complications with my delivery from dealing with him. This almost cost us to have our contractor walk off the job, not mention potentially sour that relationship due to our  failed commitments with the materials procurement.  However, after attempting to call the Blainville head office and reaching/dealing with Megan instead, the situation was quickly reversed. She took charge of the situation, understood the gravity of the situation and pivoted. She contacted the proper administrative people immediately to expedite the failed delivery and save me from having my contractor walk of the job. Good job Megan! … and we will deal with them again -just not with the West Island branch as long Marco is managing it due to his lack lustre performance and attitude.

Best service place of all Bain depots in Montreal. I came with a very rare part missing. Guys at the counter were a sizing. Took time to help me out and found the piece. Special thanks to Fabio who went out of his way and provided most amazing device. And Fabrizio to help out.

My husband and I had an amazing experience at Bain Depot. Big thank you to Fabrizio and his team for making sure we had top quality service! I highly recommend this store.  Thank you!

THIS IS A REVIEW ABOUT THE COMPANY  I Ordered $6K worth of items for our bathroom renovation I made sure that all were in-stock when the order was made. Upon ordering, I was told that it would be delivered to my house by July 11. When that date came and went, I asked my local store when I can expect my order. I was then told July 18. When that date went by with no notice that there was a delay, I called into their head office: I was then told that I can expect a call within 3 to 5 business days from their shipping company to arrange a delivery date. I had plumbers shelled to come in to do rough-ins, based on me having my order already as was promised by bath depot, so today I called in to get measurements for things in my order. When I asked about the measurements and then wondered about my delivery, I was then told that it would be between 5 to 10 business days before I receive a call to schedule the delivery! What is going on at bath depot!?  You can’t escalate anything because they "don’t do that", so when they constantly change the delivery dates on you yes, they lie to you, you, the customer, are left wondering what's going on.

I remodelled both of my bathrooms which were looking a bit too...1990s lol I found just the right looks I wanted to upgrade to at Bain Depot. Nicolas took care of me and helped me find everything I needed!

I’m very happy with the service. Staff was extremely helpful and friendly . Service was quick and efficient . They also have quite a variety of choices . I will be recommending them .

The overall experience was very, very good with Bain Depot Blainville.  Merchandise arrived a bit later than expected due to the pandemic but I was aware of this issue. Fabio was always the best with his positive attitude, advice and never delayed answering emails even on his day off. Cheers to entire staff at Bain Depot Blainville. Thank you!

Would absolutely recommend Bain Depot Blainville! My experience with them was flawless from choosing what I wanted until delivery Fabio was just remarkable always making sure I was satisfied. He truly went above and beyond and was a real pleasure to work with. I definitely found my go to spot for all futur projects and will definitely recommend. Thank you Fabio and the whole Bain Depot Team!

We were looking to renovate our bathroom but didn't want to pay a pretty penny while still getting good quality material.  My contractor referred us to Bain Depot Blainville and it was such a pleasant and positive experience from beginning to end.  The store director Fabio was extremely helpful!  His humble and honest approach on what was and wasn't needed for our bathroom was extremely appreciated!  Thank you !!

We travelled from Toronto to the Montreal Blainville store just to see a specific tub on display at that location only. When we arrived, we were greeted by Fabrizio and that is when the start of an amazing service began.  We put a deposit on the tub at that location and later reached out to Fabrizio to add the faucet.  He added with no stress.  He held onto our tub and faucet until we were able to get all our other supplies that were delayed due to covid.  When the time came to arrange finalizing the payment and delivery, he advised we just go to a location Bath Depot & pay the remaining balance & to let him know.  We had a bit of a scare when at that local store, they told us there was a 10 week delay to get the faucet.  We contacted Fabrizio right away and he assured us he has one reserved for us with our tub.  He even sent us a pic to ensure all is on par! The delivery was smooth and stress free!  So worth the trip to Montreal!  Thank You Fabrizio for taking great care of us!

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