Badger Masonry & Fireplace Supply

We had our new fireplace installed a year ago this month. Warmth and beauty are words I would use to describe our fireplace. So easy to use. From the office to installation crew, just a wonderful, positive experience. Thank you all so much

We have had Badger out a couple times to service and repair our gas fireplace.  Both times they were able to get us scheduled in within days of our calling.  The service technician was professional and thorough in explaining what he found and had done to repair it.  He also gave tips on what to do to prolong the life of our unit and prevent any future issues.  Very reasonable in their pricing as well!

They were reasonably priced for the quality of install I received on my new Cozyheat fireplace insert. I have zero worries firing it up for the first time. My previous system was a deathtrap. Bob was responsive to questions that I had before and after install.

We were completely satisfied with the service at Badger Masonry and Fireplace. The installers were very nice and professional. They answered all our questions thoroughly, no yes or no answers!. The staff was awesome, keep up the great work. Matt and Rosie

Marty is the most experienced and thorough technician I've ever met. I would definitely go with their service again.

Excellent customer service and a great showroom

Great Company!

Great sales and install experience, BUT NO SERVICE AFTER THE SALE! Before the 2021-2022 heating season Badger Fireplace installed a new Kozy Heat Z42 fireplace in our home. From day one we had a soot and smoke issue in the house. I contacted Badger numerous times during the heating season, but no one ever contacted me. Eventually I was able to speak to the owner Bob Parish who assured me he would address the issue; "but it would take some time." The 2022-2023 heating season began and the soot and smoke issue persisted so I contacted Badger Fireplace again. Bob Parish reached out to me in November and said he would like to inspect the unit, but that he couldn't fit me into his schedule until December 15. Bob and I met on the 15th, he took lots of pictures, said he would contact Tech Support, and would get back to me soon. On January 9 I reached out to Bob seeking an update, but he never responded. Today is March 7 and I still haven't heard a word from Badger Fireplace or the owner Bob Parish. Simply put, over the course of two heating seasons I have contacted Badger Fireplace numerous times regarding the soot issue. Over that same period of time they have never reached out to me with an update or solution. We are left with a home that has soot on every surface, and who knows what damage is being done to our lungs.