B.R. Ryall YMCA of Northwestern DuPage County

Recently got a membership there to also benefit from the after school program for my children. I waited 3 weeks on a follow up from Shannon and she didn't care to follow up promptly, despite me even going in person. I left several voicemails and emails. The weekend hours are short. You're not allowed to work out in certain exercise rooms unless there are classes there. Overall, not a great value or customer service from the After-School program team.

Thom and I recently joined. It's great! The machines are all new, the work out area is pristine. It's never crowded. I'm working with a personal trainer Jessica Rangel who is kicking my a$$. There's a great Yoga flow class and a 30 minute ab class that made me want to lay down and cry at the end. If you are like me and haven't been there since your kids took swim lessons 30+ years ago, come check it out. Ps: they are also doing some wonderful things for a lot of people with challenging circumstances. Good job Y!

Huge fan of the YMCA basketball program! The program is all about fun, community, good sportsmanship and skill development. We loved Saturday morning game days. The program is well run, organized and a great opportunity to learn the sport.

I love this place ! Staff is friendly and welcoming, The gym equipment and locker rooms are always clean . Great place to get a work out in

I went to this Y location for a period of about two years with the family and we loved it. I personally used the fitness center, and occasionally went to the pool, they have a lap pool and heated small pool for children. I could say I was very happy with their service and the sense of community they foster. Another good thing about they had an indoor playground which was so nice for my toddler when winter came in. Overall My experience with this location was exceptional and I absolutely recommend it

My son has been attending the afterschool Safe n' Sound program since he was in Kindergarten; now he's in third grade. This was my daughter's first year. Over the last 4 months another kid in the program has been bullying both of my kids and the other kids. I witnessed several incidents and repeatedly asked that the bylaws of the program be followed to ensure the safety of all the kids and in the end; I had to remove my kids as a result of Erin Whites refusing to take the advice of other staff and to follow the Y's regulations to ensuring that the children in this program are safe. My kids are very well mannered, they receive good behavior reports often. I absolutely have nothing but good things to say about the other staff but Erin's unwillingness to address and handle safety concerns in a professional manner is eating at the core of this program. The majority of the families that started with my son left the program after the first year. My only regret is that I did not follow sooner. To the other dedicated and hard working staff; thank you.

This YMCA is so beautiful inside. I am from another town and visit this location frequently. The staff is friendly and informative. The work out equipment is very nice and newer, some I haven't seen anywhere else. The women's locker room is fit for a queen. I am seriously considering transferring my membership because I like it here so much.

This YMCA is continually improving and plays an important role in the community and our family. The staff and facility are a gem in the western suburbs where fitness, family, friendship, and healthy competition come together. As a member for many years, this has been a place of transformation for myself and our family - a real staple in our lives. I believe the family membership prices are fair and manageable. When considering the overall value, the cost of membership and childcare are a solid investment. We continue to explore and enjoy the adult programs and youth development opportunities they offer. AREAS OF EXCELLENCE: Friendly and caring employees; a leadership team w/ a drive for capital improvements; diverse people and programs; a safe and welcoming environment; access to equipment; non-profit

This is the quality of the bathrooms for the people who wants to buy punch cards for classes, instead of the normal locker rooms that everyone is using for the membership, and is awful front desk service

They're not as professional as you would think. Especially when it comes to the daycare and communication. I was told I would get a call on LAST Monday letting me know if a family was still wanting daycare and if not ERIN WHITE said she would call. It's been A WEEK and it took for me to call her today to get dob excuse of"oh there was a waiting list and she had to contact other families when that want told to me in the beginning. This was really UNPROFESSIONAL and if any parents who have kids are thinking about putting their kids in the Y, just make sure you have an alternative. A job passed up on me because I didn't hear anything back from her when she said I would!!!!