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Reviews, get directions and information for Audio Excellence

About

Hi-Fidelity, Custom Home Theatre, and Multi-Room Specialists in Medicine Hat, Alberta.

Products

Established in 1992 as a Specialist Hi-Fi and custom Home Cinema retailer, offering a variety of pedigree brands designed in England, the USA, and Canada. We are passionate about Music and Home Cinema, providing personalized in home visits and consultations, complete with expert installation and lifetime support. We are Medicine Hat's most knowledgeable Hi-Fi specialist.

Representing quality Hi-Fi brands: Monitor Audio, Focal, Arcam, Cyrus, Creek, Naim, Rega, Linn, PMC, ProAc, PrimaLuna, Cambridge Audio, Epson Projectors, StraightWire, Music Hall, Cardas, Goldring, Solid-Tech, Kimber, KEF, Crystal Cables, Harbeth Loudspeakers, Clearaudio

Address: 640 3 St SE, Medicine Hat, AB T1A 0H5, Canada
Phone: (403) 529-2611
State: Alberta
County: Division No. 1
Zip Code: T1A 0H5



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Reviews
After purchasing $2500 worth of equipment I found that some of it didn’t work properly. I came to have the issues looked at, and I have never been treated so rudely and condescendingly in my entire life. I purchased two identical turntables, one worked properly, one didn’t. After describing the issue I was told that I “Shouldn’t even be complaining” and that what I bought is “nothing in the world of Hi-Fi” and that I “might as well have bought a toaster”. Followed by the proprietor and his friend telling me they “wouldn’t even listen” to the equipment I bought. W the actual F.
8 years ago (06-12-2017)
Buyer beware. Does not accept returns. Bought a part that he steered me towards and it did not fit my unit. Tried to return it and he said "sorry, no returns." There was no sign up anywhere in his shop stating this policy. Frustrating to deal with, won't be going back.
8 years ago (24-11-2017)
Tye is most honest and upfront seller I have came across. Honesty and integrity are part of his game. I have bought many brands here Cyrus, Rega, Bryston, Wireworld, Kimber, Creek, Marantz over the years and will continue to do so.
9 years ago (16-11-2016)
Ty is the MAN !! First purchased from him in '91. I am genuinely sorry for your ears if you are purchasing gear elsewhere.
13 years ago (14-06-2013)
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