AT&T Authorized Retailer

Nick and Martin were great. I work in retail as management and they're good. I give them props. I was just going in for one phone and ended up leaving with two phones and two ipads. They also gave me a great deal on some cases. I will be back :)
7 years ago (12-02-2018)

I came in to At&t store. The staff are very professional and nice, especially Nick J who's a very professional authorized retailer. He gave me the best service and I highly recommend him to everyone .
7 years ago (08-02-2018)

I called the Shelby store expecting to only get a few answers and I ended up getting ten times more than I expected. I worked with Nick J on starting a new phone plan and he went leaps and bounds just to make sure I was happy and I couldn't be more satisfied with his service. First time phone line and he made sure I was comfortable. 5/5 stars.
8 years ago (31-10-2017)

Zero Stars!! DO NOT WORK WITH NICK! I went in to switch from Verizon to at&t. I had researched the phone/plan I wanted and told them. He fed us a line about getting free tablets because of a promotion and getting a watch because of a promotion. He assured us three times that they we completely free and would not affect my monthly fee. By some stroke of fate we got the bill 4 days later, a bill that was supper to be 75$ was 300$ for one phone! We went in 4 days after we set up the account. Nick met with us and lied to us saying we Had signed up for all the additions but could not produce a signature (because I didn't sign for it). Me and my husband began to get frustrated and then Nick got in our faces continuing to tell us we were wrong. He got so heated that the assistant manager had to ask him to leave. This was the worst experience I have ever and do not feel comfortable going in to this store. I hope no one ever had to feel they way I did, so save yourself the stress and go to a different store ore do it online. ** on an up side at&t over the phone support took care of us, and I am pleased with at&t service 😊
8 years ago (19-09-2017)

i came into the att store and Nick j helped me out. this was the best vist i have ever had Nick took care of everything i needed and got me a new phone pkus tv service will be getting installed on febuary 15th thank you so much my friend i will be sending lots of people your way. oh btw i also will be getting 400.00 in visa cards for switching to Direct tv
7 years ago (08-02-2018)