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Apple Washington Square

  1. Tigard
  2. Washington County Store

Reviews, get directions and information for Apple Washington Square

Apple Washington Square

Story

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Address: 9585 SW Washington Square Rd, Tigard, OR 97223, USA
Phone: (503) 495-2080
State: Oregon
County: Washington County
City: Tigard
Zip Code: 97223


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
I bought the iPhone X - it keeps dropping calls...too many times. I went back to the store, they told me there was nothing wrong with it. Then they did sent me the Verizon store to change the SIM card; nothing improved, the same problems. I went back to store again, I asked for a replacement phone but instead, he wiped my phone clean - factory reset - but didn't bother to back it up first. I lost all my contacts, text messages, Photos. I own a business and this effected my ability to communicate. The guy didn't seem to be concerned with what he did, just about profit. Their customer service has gone down - extremely bad bad now! I am iPhone user for the last 10 years I have over 10 devices. I spend a lot of money at the Apple Store. I’m so disappointed and frustrated. The way they handled the problem only caused more problems. The phone is still dropping calls. He asked me to call Apple store to see if I can get replacement. I spent hours of my time waiting for appointment in customer service with Apple. iPhone X is horrible and waste of money, time and stress.
7 years ago (13-03-2018)
Genius bar employee is idiot not genus. I visited this store to replace my iPhone 6 plus battery. When I make the appointment via Apple official website, I clearly mentioned that I am visiting the store to replace battery. The told me they don't have any, and I should wait several weeks. They print out my order form and explained they won't charge me until I get actual battery replacement. OK. It is bumpy, but I can understand up to this point. No contact from Apple for 2 months. So I contacted Apple. The chat agent told me my appointment 2 month ago CANCELLED due to NO SHOW. Are you kidding me?
7 years ago (19-04-2018)
This store is a cluster, and the manager is a patronizing, inefficient simpleton. To get service for a defective ipad keyboard, I first had to wait in line 15 min to then be put into a queue to wait for a specialist. They notified me after another fifteen minutes saying it was now my turn, then I waited another fifteen minutes and still no specialist. There were at least 20 employees on the floor. My keyboard was visibly defective, literally coming apart at the seams. I should have just been given a replacement, and sent on my way. I'm almost sorry I even bought Apple products if this is the type of customer service to be expected. I'd strongly suggest going to a different Apple store. The manager is a dolt and some of the employees don't fall far from that same designation.
7 years ago (19-04-2018)
I wish it was possible to give zero stars. This is the first Apple store I’ve Ever been to that didn’t have anyone greeting. Not one person acknowledged me in the first 15 minutes I was in there. I had 5 people walk by me. David the “greeter” was not greeting hand half way inside the store. Then he didn’t apologize and made up excuses. As a retail manager I can tell the sales floor wasn’t properly ran. Asked for a manager and waited another 10 minutes and no one came out. Who was running the store? Adam was suppose to be the manager on duty. Worst service ever.
7 years ago (14-04-2018)
Technician incorrectly backed up my data to icloud causing all of my photos and notes to be permanently deleted and unable to be retrieved. Technician was very nice and professional but perhaps trying to do too many things with too many customers at the same time caused this error. I am disappointed with the quality of the service.
7 years ago (14-03-2018)
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