Alaska VA Healthcare System

Instead of including me, as the patient, in health care decisions in a collaborative manner, I’ve experienced some providers that make decisions by themselves. Examples are: discontinuation of medication, canceled appointments, and referrals/consults left unaddressed. It’s very frustrating because it’s a challenge to get into some clinics and receive some types of treatment. And here’s my pet peeve....More often times than not, staff say “I can’t do that,” “I’m not allowed,” “You would have to...” or “You have to do these things first.” I would appreciate a can-do attitude from staff rather than more hurdles to jump. My suggestion: use the Choice program and exclusively work with an outside provider’s office (like MyHealth in South Anchorage). Or get your own health insurance and seek care elsewhere!
8 years ago (15-11-2017)

Just got off the phone with the appointment desk. I am very pleased to say that "Joel" was incredibly helpful and made the experience pleasurable. Please pass on my Thanks to him and Dr. Ballard for the great job that they are doing here in the state of Alaska. Thank You
8 years ago (29-08-2017)

44 years going toVA I have service connected broken neck last 7 years meds canceled morph sulfate 120 mg. On Dec 3rd I'm in so so much pain cold turkey is no joke,VA BLACKLISTED MY NAME with medicare no pain meds in the US I guess. This is a death sentence. And a violation of constitution amendment of due process,14th amend.cruel an unusual punishment 8th amend,giving evidence against my self,blood an urine test.the 5th amend.pain relief possibility is zero.burocrats I would like to watch them die! In Canada I could go to the store an buy Canadian Aspirin (codiene sulfate) ,A house can not stand against itself, America is two face,good luck,at Anchorage VA Alaska ,death will be a relief.
8 years ago (23-12-2017)

Best VA clinic I've been to in the 10 years I have been in the system. Wish I still lived up here!!!!!
8 years ago (22-09-2017)

This is where I got started in the VA medical system as an inpatient at JBER DOD/VA joint venture hospital. It is better than any VA or DOD facility I have been to previously or since! Alaska treats it's Vets better than other states I've been to but medical care is sometimes hard to get to because AK is so big.
9 years ago (29-01-2017)