Airdrie Animal Health Centre

We recently had to put our dog down and Dr. McKinney was very compassionate, although the process was an hour long and more difficult than anticipated because the medication was not working. Once we laid her down things progressed. I feel like this is something she knew, but perhaps wanted me to be able to hold her as she passed and was trying to balance what I wanted with what would work. Sometimes things don't go as planned, but she was compassionate. On my last visit the gentleman who picks up the passed away animals left his back of his van open for 15 minutes...I noticed because I walked by to get to our appointment and had to see white bags with corpses and body tags. If he was running behind or back and forth he should have those doors closed. It was quite upsetting to me. I do have to say that although the receptionists are lovely, there have been a couple occasions where one receptionist swore (the f word) in front of me, and spoke so loudly that it was a bit off-putting for a professional practice. It's not a big deal, just a minor change that could elevate their professionalism just a tiny bit. I hate to be critical because at the end of the day the care at this clinic is excellent!
8 years ago (23-01-2018)

Wonderful staff! They are so great with the animals and treat us all like family! They also give me excellent advice.
8 years ago (29-01-2018)

The Staff here go above and beyond to make sure the correct treatment is given to the animal in need. They care about the owners and the cost of the treatment. We will never go any where else they are the best!
8 years ago (24-01-2018)

Wonderful and caring staff. We had to put our cat down this year and the staff were so kind and compassionate throughout the entire process. A few days later in the mail, we even received a sympathy card signed by all the staff. We still have the card displayed in our living room. We still have one cat with us and he gets treated like royalty always at all of his annual check-ups.
9 years ago (17-10-2017)

Awesome people here. And my dog loved it. Wish I could bring this place with me as I've moved away. Thank you:)
9 years ago (28-12-2017)