ACE Rent A Car - Moncton

Reviews, get directions and information for ACE Rent A Car

Address: 470 Mountain Rd, Moncton, NB E1C 2N3, Canada

Phone: (866) 551-8267

Website

State: New Brunswick

County: Westmorland County

City: Moncton

Zip Code: E1C 2N3

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews

This location doesn't exist anymore. ACE Rent a car switched to Discount Car and Truck rental. It took me a while to find the location that busy morning I needed the car.

I reserved a compact car and they upgraded me to a huge SUV which was very hard on gas and difficult to park. I asked them if it was possible to drop the rental car to a different location and if there was a fee for doing so, the employee told me there was no problem, he never got back to me with a price. I never though that the fee would be greater than the car itself! They charged me 225$ to drop the car in Halifax and when I called back the same employee said that it was strange that no one gave me the rate and told me and I quote "make sure to ask next time, if there is a next time". No apologies, no empathy, Jesse simply didn't care or maybe wasn't trained properly.

Moncton failed remarkably, I gave them two stars because the customer service at the Halifax location was wonderful.

 10 years ago (03-08-2016)

I asked for a small budget car,  got a big suv instead. Same prive but spent more on gas

 9 years ago (28-07-2017)

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