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Acadia Veterinary Clinic Ltd

  1. Vancouver
  2. Vancouver Veterinary Care

Reviews, get directions and information for Acadia Veterinary Clinic Ltd

Acadia Veterinary Clinic Ltd

About

We offer the very best in preventive health care, dentistry, internal medicine and surgery. Let us help keep your pet healthy and happy!

Story

We excel in preventive health care and dentistry, which are the cornerstones of a long, healthy and happy life for your pet. Other services we offer include (but not limited to); internal medicine, surgery, xrays, emergency medicine, behaviour and a whole lot of love for your pet!

Address: 3142 W Broadway, Vancouver, BC V6K 2H3, Canada
Phone: (604) 738-7321
ac.cinilctevaidaca@ofni
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V6K 2H3


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews
We've gone here multiple times over the past 2 years. Today was first time we got to go inside during the annual check up. I was very unimpressed. The vet and I believe a majority of the staff has changed. The vet seemed very inexperienced. He seemed hesitant around my dog. The "annual wellness exam" involved him taking a quick listen to his heart rate and just looking at my dog and saying "he looks fine". He didn't touch his joints, check his teeth, ears...nothing. My dog like most isn't the biggest fan of the vet and can get grumpy and vocal. The vet didn't seem comfortable trying to give him his shots and gave us some calming medication and to come back later in the day to try the shots again. Not sure how this was handled in the past but the previous vet who was there never needed to medicate my dog for an exam and shot. Overall disappointed and will be searching for a new vet as I no longer feel confident in the service.
I first came to Acadia because my cat was vomiting on a regular basis and scratching herself raw. The previous vet I went to never offered me any explanation or solution to the problem, except doing blood work, steroids and antibiotics each time I brought her in. And when I asked how I can determine the cause of the itching, the previous vet said I can do a $800 allergy test to find out which I later found out it is completely not reliable and can have a lot of false positive results. It was Dr. Korthauer who actually helped and started my cat on food allergy trials. Which I understand is a long, frustrating, and annoying process with very little money to be made. Whenever I think my cat might need extra diagnostic test to rule out other problems, Dr. Korthauer would calmly reassure me her symptoms are consistent with food allergies and suggest to wait and see if it improves. He never once tryed to push for unnecessary tests or procedures. Whenever my cat have a new or emergent problem, the Acadia team have always been able to fit me in for appointments and I feel like I can give them a call about anything. I trust Dr. Korthauer and Acadia team completely with my pet's care.
Caring and responsive team. Very accommodating to our dog, who’s extremely anxious about visiting the vets. They’ve also been super helpful with advice over email to avoid having to bring him in, and following up to check on recovery. Thank you!
Really good experience each time I've went. Good prices for the area and the Vet really explained the issue and didn't try to upsell anything. My go to local vet now.
I saw Dr. Matthew from October last year, till late January of this year 2020. Sadly, I lost my boy Pokey, and while I dreaded this event for years and tried to prepare myself, it was definitely the hardest experience of my life. I will never be the same. Dr. Matthew K handled the euthanasia so well. He was very compassionate and allowed me time to grieve, and in no way did I feel so rushed. It probably took me 2 hours to allow him to go to sleep an hour past my booked time, and god knows how long after to leave. I called the clinic probably 15 times to "talk about making the decision," like a crazy person I'm sure, as it was so hard to make the choice to end his suffering. It seems, we all just want "more time." Point being, the staff members were so helpful and again compassionate, even after the appointments regarding Po's cremation. Before, and after the loss the staff were so warm! Prior to losing my boy, he went deaf due to a terrible ear infection. I saw 3 previous vets at different clinics, who all gauged me on prices, about $ 1000.00 on treatment. And his ears were still bad. Dr. Matthew's treatment actually restored his hearing like a miracle and the total cost was less than $ 100.00. I'll admit I've been a picky man with vets. I loved my dog so much and always wanted the best care. Either I had "one bad experience' with a vet or staff...ie 1 year after going there, where I had rude customer service experience....or I felt "taken on vet bills" with previous clinics I have about 5 other negative Yelp reviews up on other vet clinics. Point being, Acadia was just amazing. The doctors knowledge, you can simply trust. They were the best clinic I saw in Vancouver. And, there prices were fantastic as well.
This is a very friendly clinic, with kind staff and an amazing doctor. They are upfront with treatment options as well as costs, rated from low end to higher end, or need, depending on unexpected circumstances. I'm grateful to have a clear understanding of what's ahead. Thank you
Acadia has been great! More than great! I know about this place because I work just next door, but Dr Matthew and his team are really reliable and knowledgeable. Whenever my dog has an issue, I would just bump next door and if they are available, they’ll just chat with me and even give me some advices. Most of the time, I bring my dog in for just a nail trim, but even then, they’ll go out of their way to ensure that my dog is doing great. I really love their services and I strongly recommend anyone who has any questions, I literally mean any questions regarding their pet and most likely, Matthew has an answer for you, you’re in safe hands! Thank you Acadia for always looking out for my dogs!
Great vet clinic, helped with the final sign off for our dog to be transported. Thanks again 5/5
Such a lovely staff. They did incredibly thorough work and our dog loves coming here. She had to get a tooth pulled and they called to check in the day after, and sent us a card. They did a low to high pricing so we were not blindsided by anything. We have an 8 month old golden retriever and trust Acadia very much with her!
After a nearly traumatic experience with another vet, I was needed to find one I could trust. Dr. Matthew Korthauer is the kindest vet I’ve ever had. He immediately approached very hard ideas such as cancer with compassion and patience. He’s also very considerate about cost and how best to treat your pet based on ruling out health factors and maximizing procedures. The clinic is so kind, Tori is very sweet, and they have a truly wonderful routine of calling you to get updates on your pet. I’ve never felt so humanized by a vet clinic before, I didn’t feel so scared to ask dumb questions which I had been shamed from doing previously. I am a helicopter cat mom for sure and Acadia has made me feel safe leaving my little girl with them and any decisions I make are for the best. My kitty will likely be undergoing more procedures and I don’t feel so scared anymore since I trust them so much. Definitely recommend, your pet will be in good hands!
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