15 Below Ice Cream

I definitely recommend this place it’s so delicious. The first ice-cream place I tried in Ithaca. Might stick with it as my primary ice-cream provider ‍.

Great service and amazing ice cream for such a cute little shop. Definitely recommend.

I highly recommend this place because it is delicious. I had the green tea ice cream, and it was so good. It was some of the best ice cream I have ever had, and I always try to come here when I am visiting downtown. Make sure to try the green tea ice cream.

The ice cream was okayish but the service was very bad. The server was rude and refused to give additional spoons or napkins. I haven't had such a bad customer experience before at an ice-cream shop.

Ice cream was good, but owner wasn’t that nice. 5 of us got only two ice creams, hoping we could share but we couldn’t. We were asking for a spoon but owner was really angry and snatched the bucket of spoons saying that, there were 2 ice creams which mean only 2 spoons for one. Then we asked why and he said if we wanted on that we had to pay extra. I asked what the price was and he didn’t reply and his bad attitude and manners scared away 2 customers that just came.

Parking is a little difficult in this area, but the ice cream itself is most delicious. Service is a little slow but it is a craft experience. I'd go back.

Great ice cream! Absolutely worth waiting.

My friend is celiac and needs gluten free ice cream. The customer before us ordered cookies and cream ice cream. The man helping us didn't have good English, or pretended not to understand when she asked him to clean the ice cream surface. we explained that she will get sick if he didn't clean it. He would not do it. We asked for a refund. He would not give it. So my friend did not get to eat her ice cream.

stay away if you have Celiac disease! This place advertises as having *Gluten Free* products but does not train employees about cross-contamination. The worker did not have good enough english skills to understand why we asked him to clean the work surface that had JUST had gluten on it. Very unhappy especially because he refused to give us a refund even though the ice cream had not been made yet.

I love this place. Definitely going again, they have a amazing variety of icecream and it was so cool to see it being made. Nice and cheep for the quality and new trend. Nice ma and pop shop with a variety of desserts. My parents didn’t get any icecream for themselves but they were regretful after trying a bite of mine.