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Reviews, get directions and information for ZOOM+Care

ZOOM+Care

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ZOOM+Care is creating a better way to get healthcare. Get instant access to trusted professionals with the ZOOM+Care App. Chat our doctors or schedule from over a thousand same day, no-wait urgent, primary, and specialist care visits.

Story

ZOOM+Care is creating a better way to get and give healthcare. The Portland-based innovator is the leader of on-demand retail and digital healthcare. Co-founded in 2006 in Portland, Oregon by healthcare entrepreneurs David Sanders, M.D., and Albert DiPiero, M.D., ZOOM+Care was built on the promise of delivering "Twice the Health At Half the Cost With Ten Times the Delight." ZOOM+Care is a privately held company currently operating neighborhood clinics in Portland, Salem, Vancouver, and Seattle. ZOOM+Care was selected one of the most admired healthcare companies in Oregon in 2014, 2015, and 2016 and has been a finalist for the Oregon Entrepreneur Network's Growth Company of the Year. Dave Sanders was an EY Entrepreneur Of The Year® 2015 Award winner in the Pacific Northwest.

ZOOM+Care has been responsible for many retail healthcare firsts. The company offers the industry’s best technology stack: built the first mobile online scheduler with same-day access to thousands of no-wait visits; created the innovative neighborhood retail clinic format; invented the "Magic Minute" and "Painless Procedure;" helped pass legislation allowing clinics to provide prescription medications and for video medical visits to be paid for by insurance companies; published transparent prices on the website; offered convenient office hours 365 days a year, in some cases until midnight. For additional information about ZOOM+Care, please visit ZoomCare.com and our Facebook page.

Address: 3130 SE Division St, Portland, OR 97202, USA
Phone: (503) 684-8252
moc.eracmooz@htlaeh
State: Oregon
County: Multnomah County
City: Richmond
Zip Code: 97202



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Reviews
I’ve been coming here for two years, only good things to report. They manage to make dental check-ups a pleasant experience. The dentists and dental hygienists are informative and caring.
8 years ago (07-12-2017)
I was a dumb dumb and showed up late to my appointment. Instead of just rescheduling me for another day, they took the time to find the nearest and soonest time slot to fit my needs. They were kind, gracious, and accommodating. I'm very grateful for what they were able to offer me and help me with my care.
8 years ago (10-12-2017)
WORST CUSTOMER SERVICE. ZOOM+Care Dental has no respect for their clients. Arrived for my appointment today and - for the third time - was told that they had to cancel my appointment and were unable to reach me. Considering that you have to provide an email to make an appointment and I can see from my online client profile they also have my current phone number, I find this a little hard to believe. Especially because the other patient arriving at the same time I did was told EXACTLY the same thing. Both patients were unreachable by phone or email?! Really? This would have been annoying anyway, but when it's the third time a provider cancels with no notice and the receptionist doesn't even offer an apology or acknowledge the inconvenience, that's infuriating. Instead the focus was on "So when can you rebook?" They even pulled this same routine on me when they had an issue with their scheduling software and someone was able to book an appointment in time I'd already reserved. Since that patient arrived literally one minute before I did (well before my appointment time) they checked that person in and told me I'd have to reschedule, even though they had a record of me being the first person to book the slot. Again, no apology just an "Oops! Sometimes our system double-books. When can you rebook?" A great place to go if you want to be treated like garbage and have your time squandered.
8 years ago (06-09-2017)
The doctors themselves are wonderful. Their logistics, on the other hand, are ironically archaic. I've had mixed up visit comments, follow-up appointments scheduled at the incorrect location, and their process of submitting insurance hardly works. "Zoom-y" isn't an adjective to be proud of just yet.
8 years ago (13-06-2017)
The registration process is easy and customer service is helpful and well informed. You are working with board certified dentists. My first visit I got a complimentary teeth cleaning. I think overall you couldn't really ask for much more.
9 years ago (02-10-2016)
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