ZARA

Nice staff, variety of clothes.nNot very crowded which is so good.

I hope they fire the blonde girl with red lips, and that the store manager reads my comment. I came out of the fitting room to try on what I needed. I politely asked if I could request a size S since I wanted to buy it because they only had M outside. She was rude, yelling at another coworker to check if they were about to close or not. She didn’t even address me or know how to respond politely. I could even call her behavior racist.nnThanks to people like me buying clothes, she has a salary. I think that if they can’t have someone who knows how to provide good customer service, they should replace her with someone more decent.

I asked them to buy perfume, but the box was already opened. I requested a replacement, and at first, they checked their stock and said they had it. Fifteen minutes later, I asked again, and they said they didn’t. Unfortunately, they spoke to me rudely and said, “This is the product, and if you don’t want it, you don’t have to buy it!”nAnd also they explained that we don't sell imperfect products which conflicts with their last explanation!nOpened box perfume seems to be a perfect item for sale!

This store has super rude staff with horrible behavior, and a careless manager when you complain about the unprofessional behavior of the staff. The store itself is a complete mess and people are literally walking over the items on the ground and no one is taking care of organizing them. Yet, they ask you to perfectly hang back the item you tried on! and if you don't do it properly you'll get an insulting behavior!

I found an item on sale, go to the cash to pay the salesperson says the code of the item is not entered in the system hence they cannot sell it. I speak to the manager, he repeats the same.nnYou have a product to sell and you can't figure out how to sell it. Amazing!nnDone with Zara !