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Yves Salon

  1. Glenora
  2. Edmonton Beauty Salon

Reviews, get directions and information for Yves Salon

Yves Salon

About

Black hair salon in Glenora, Edmonton.

I am an experienced Hair Stylist with over two decades of pampering and styling many different types of hair.

Story

Best black hair salon in Edmonton! Working with many different types of hair and we specialize in working with African American hair (black hair). From Weaves, Relaxers, Dreads, Cornrows, Hair Colors, Natural hair to those suffering with Alopecia and the Brazilian Blowout - we can do it!

Leave us a Google review here: http://bit.ly/TWJUFa - and click the red button entitled: WRITE A REVIEW

Address: 10340 134 Street Northwest, Edmonton, AB T5N 2B1, Canada
Phone: (780) 604-0301
moc.nolassevy@ofni
State: Alberta
County: Division No. 11
City: Glenora
Zip Code: T5N 2B1


Opening Hours

Monday: Closed
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews
Yvette is a calm, lovely person. It was my first going to her and I was going to be late, so I called her to let her know. She seemed very chill about it, which surprised me. I was nervous about being late because I respect people's time. When I got there, I was put at ease because she was still working on someone else's hair. I waited and looked around the place. It was small, a bit congested but things were tidy. It had a very homey feel that put me at ease. An hour goes by and I am still waiting. Since I was late and excited about getting my first silk press and trim in a while, I was understanding. A couple of things I noticed that I didn't like: 1 Inconsiderate of people's time. Yvette didn't attend to me until after an hour or so even though there was another lady there who could've started with my hair. 2 Lack of professionalism: Yvette is nice and approachable, but there is a lack of professionalism that really irritates me as someone who worked in the service industry and understands the importance of communicating that you appreciate the customer's business. What's more, Yvette spent time working on another client's hair that was there before me. I mean, I understand because one of her staff showed up late, but when the staff showed up Yvette could have focused more on one client's hair and delegated tasks better. Yvette suggested I do the Olaplex hair treatment because my ends were dead. She said I should do more research about it and come back if that's something that I'll be interested in, I agreed. She was honest about the price, saying it was $80.But the $217 plus tips I paid for the hair straightening, trim, and pomade threw me for aloof. It was a curve ball I was expecting. I mean, I am fine with paying that price for great service and within reason. But I was just getting a hair trim and ended up walking out of the salon with a big chop. Sure, I agreed to all the dead ends being gone and I thought I could trust her expertise. But I learned the hard way. I applaud Yvette for her braiding skills, she's good at that. But could improve on the time management, professionalism and being more transport about how the charges are being calculated.Service: Hair straightening
Ok, so this is a long review but be sure to review to avoid a bad service: I called Yvette on Monday evening to inquire about a tapered cut on a full head of natural hair, coloring the tips of my hair, and style. She advised me that I don't need to go a barber and she has experience with short cuts on natural hair and she can do it all. I asked how long I should expect at the appointment. She told me 3 hours. I was not informed of any after hours surcharge. My appointment was scheduled for 5pm. This was my experience: 1. Time Management: I arrived at 4:45pm for my appointment. There were three stylists including Yvette, and two customers who were already in a styling chair. Two stylists and one customer were eating. My hair was detangled starting at 5pm. I did not leave the shop until exactly midnight. SEVEN HOURS. Not a single apology from Yvette for misquoted time. As a new mom, I don't have time to waste at a salon for 7 hours, when I was quoted for 3 hours. Complete disregard of people's time! 2. Cleanliness: styling seats were not wiped down between customers. The same towel that had styling tools and hair on it was simply flipped around and used for another customer. Nobody, I mean nobody sanitized their hands, and note the sanitizer was located at the entrance of the shop. Yvette was eating intermittently while working on my hair and I witnessed several instances where she did not wash her hands before or after touching my hair. We are in a pandemic regardless of most restrictions being lifted. Cleanliness is expected. At the minimum, your hands should be washed. 3. Professionalism: Please note there are no prices listed on her website. At the beginning of my appointment, she told me she would be transparent about how much each service cost as we went along. I was only quoted for the olaplex shampoo and conditioner at $80. Not a peep about anything else. After coloring my hair, she put my hair in twists that i had to take out on my own the next day, but charged my $95 for it, and told me I could wear it as is, I didn't need to take it out. I made it clear, I wanted my hair out, and would not be wearing it in twists. 4. Skill set: Prior to my appointment, I sent Yvette pictures of the cut and style I wanted, and the color. Please note the color she had previously done on a separate client as I found it on her instagram page. She told me she could do it. On my appointment day, I also showed her the pictures and she had them in a text. They were not referenced during my cut. I ended up with a skin fade on both sides of my head which I did not ask for and when I told her that she said "oh it will grow back in a week". No apologies. She also gave me a line-up WITHOUT asking. She never gave me a mirror to see the back of my head, check if I liked the shape, nothing. I also had to stop her from essentially giving me a high top as I made it clear I wanted my curls to sit on my forehead. Again, she never referenced the pictures. I left that shop completely humiliated and in tears about my haircut. I went to the barbershop next day who noted my lineup was uneven, the cut was rough and looked like it had been done with scissors only which is exactly what was done, the clippers were only used for my skin fade and line-up, which my cut needed more work with clippers than slippers to make it blend. My coloring was also not what I wanted. I asked for 3 tones. I was told I didn't need 3 tones. I suspect this is because she was tired. Again, I wasn't heard. 5. At 11:53pm, I was charged a total of $466 with no itemized receipt by the way and in my delirium from being so exhausted, I stupidly tipped out of habit. I just wanted to get out of there. I am so disappointed that I trusted a black hair salon to do a black woman's hair. Finding a skilled hairstylist in Edmonton is truly a treasure, and unfortunately she is not skilled. Please beware and save yourself the trauma I experienced!Services: Twist braids
Got my lashes done by Emily always a nice time she's so kind and talented. Always leaving with beautiful lashes! Highly recommend going to see her.
Yvette is an amazing woman who gave me the full head of hair I wanted when I lost some of it due to my alopecia. She spent all day with me, making sure I was satisfied with it. With some amazing jokes and laughs along the way, I was made to feel at home in her salon, and all the other girls there are absolute sweethearts. They're flexible with ensuring you're completely happy, and Yvette has some sort of magic, being able to give me a full head of hair when I'm bald on my right side. It turned out absolutely beautiful. I highly recommend.
I got my hair braided here and the service was exceptionnel. The took me to a private room and worked on my hair for almost 5 hours with so much patience! Throughout they kept the mood so light and we talked and chatted the whole time. It was a super comfortable experience and the customer service went beyond my expectations. I'm definitely going to become a regular!
If there was an option to give 0-star, I would. She does not respect time! I booked an appointment for 12pm and got through at 4pm. Then to make matters worse, her son washed my hair and another staff dried my hair. I had 3 people in my hair that day. She was not forthcoming with the price and the price changed after treatment. In addition, after I mentioned to her that she should respect the time of her clients she responded in a very condescending way that she was short on staff and that she wasn't suppose to come in and she should've cancelled the appointment!!! IF she had cancelled the appointment then I would've been less frustrated and would've respected the "business" more. She did give me a good trim, it seems like she knows her stuff. But she has no respect for the time of her clients. Her attitude is SOUR! However, her staff and son were both pleasant. DO NOT WASTE YOUR TIME! Unless of course you like waiting for 4 hours to get your hair done!
This is my negative review: Yves Salon is clean and well kept. She is very knowledgeable however her lack of consideration for her customers is appalling. I booked my appointment for 10am to get a braided bob and didn't leave till 11pm. I was consistently abandonned for other "quick" appointments, as she was the only capable stylist on staff. Her assistant needed more coaching and experience. She over booked herself and her clients suffered. There is a sign inside that reads after hours will be charged additional cost per hour after closing 6pm, which is ridiculous when you consider the time you are paying for is not because someone was consistently working on your hair! I was told afterwards to pick a day earlier in the week to avoid this circumstance and given a 20% off coupon. I haven't redeemed the coupon, I won't on principle. You don't continuously give money to people who don't care about you.
Went to Yves salon on a friend's recommendation. Even though I made an appointment two separate times, I was still asked to wait for at least 2hrs. Unacceptable! I refused and voiced my annoyance with her lack of regard for my time, she offered a 20% off coupon redeemable in the future; I have not used it and will not use it. So disappointed as I was really hoping to make this a regular stop for my hair care.
I found Yves while searching google, desperate for someone to have a solution to add extensions to half of my head, which has been shaved & only about an inch long. It was necessary for a dance audition & was told by the first 4 places I called that if needed to be longer & I couldn’t do anything with it. I called Yves & spoke with the owner, Yvette. She got me to come in to take a look at my hair. Long story short, she was able to braid & sew my 1 inch long hair & add extensions. Thanks to her, I have a full & solid head of hair after 7 years & am able to whip my hair securely! Thank you so much Yvette! You are magician
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