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Reviews, get directions and information for Your Neighbourhood Credit Union

"At YNCU, you'll find all the things you'd expect from a bank, plus a few you didn't! We cater to your personal, business or agricultural banking needs, and offer professional wealth management, too.Ready for a change? Make the move to YNCU!"
Address: 190 Clair Rd E, Guelph, ON N1L 0G6, Canada
Phone: (519) 824-2212
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1L 0G6


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed


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Reviews
What started with a great sales pitch to move over my mortgage from another lender resulted in a really frustrating experience. I was told my mortgage rate was locked in with the agreed upon rate in April and I provided all required documentation asked for. A month later I stopped hearing back all together. I tried booking both in person and phone appointments, both either being cancelled or ghosted. Horrible customer service experience. I had to refinance with my current lender as I didn't trust YNCU to keep their word. With the interest rates continuing to climb since, I'm glad I did this because it's been 2 months since my follow up emails and I never received a response.
YNCU offers a wonderful community-based alternative to the big banks. With this, you get the care, friendliness, and knowledge that you deserve. This branch is lovely and the team is unparalleled. Check it out!
If you don't bank with Yncu you are missing out. Rachel and krystel provide amazing service and prompt advice. With my busy schedule I need a bank that can help me with one quick phone call and that is what they do. Go see them at Yncu
Wonderful branch where you are always greeted with a smile! They take the time to understand your financial situation in order to help you setup the most suitable accounts.
They stole my money, arrrrrrg, I am in financial ruin now. I cannot feed my kids, nor my family. I will parish starving with my last breathes not making such a sound as to be noticed.
I love the staff at this location. Really passionate about their work and spend the time to make sure you are comfortable with your finances.
Love your branch!
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