Reviews
I have visited this place to enquire about the membership and the benefits. The staff did explained the details clearly and they clarified all the questions that we had.
I go here exclusively for Volleyball and honestly more often than not they just let people make their own teams, have them fight between themselves on who plays next, and if you dont know people there you may not even get into a team cuz its so full. Shame because the facilities and the staff are really great in general!
I had an absolutely horrible experience with the staff there, her name is Sanaa. Very rude!!! She made my kids cry. Horrible experience with her, just horrible. How can YMCA hire staff like that and put them to deal with customers?? Wow!! Very shocking experience. Been going there for years and this is the treatment we get?!!
It’s an alright gym if you show up at anytime other than evenings. They should adjust their weekend schedule as 4pm is too early to close.
I go once a week for line dancing with my sister and made some great friends. This is all volunteer work by the dedicated instructor Thomas and helpers. The front desk is always willing to help and accomodate with your needs. There is a gym to work out for strenght training, there's a small track to run or walk, there are several gymnasiums for different activities/classes and a pool. Its wheelchair accessible and clean. Location is awesome, walking distance from Mississauga public library, Square One, Living Arts Centre, Celebration Squareand lits more.
The gym is close by for me and is generally kept clean however, I observed one of their gym instructors has her chosen participants leading the class and show some participants preferential treatment. The staff for the most part are friendly.
Future members beware when canceling your membership. YMCA gyms will continue to charge your Credit Card and when you try to get your money back from the extra charges, you won’t get it back unless you have proof you canceled. You will end up talking to the manager that will state that there has been an error in the system and your cancellation didn’t register. This issue happened to my sister years ago and it happened to me. I ask the administrator to print me a copy of my cancellation. Lo and behold, I get an extra charge the following month and the same excuse from the manager at this location. I showed printed copy of my cancellation and gave me a refund of the extra charge.
Worst and most wasteful of money!! Never consider registering there! Unfortunately, no one respects you, the gym is always empty, and you are not permitted to play any sport other than badminton!!! Can't take a breather since they require people to wear a mask even if they are weary from the workout and need to take a breath!! I hope you guys close this location as soon as possible to protect the YMCA's good name.
They strictly enforce Covid-19 measures a.k.a telling people to put on their masks and cleaning, which makes me feel much safer while I working out! Also, it's super inclusive and well maintained! The environment is so supportive of all people no matter their physical abilities or background.