Westmark Whitehorse Hotel & Conference Center

I booked last minute, just a couple of hours before arriving in Whitehorse, and they were able to get me a room with a king size bed in it. The hotel is nice, clean, and the staff is courteous. It is right downtown which is convenient for dining or pretty much any activities. There is not a lot of parking though, and if there is non available in the lot, you are forced to park on the street. I was fortunate to get the only parking space available when I arrived, but on a busy night, the available parking would almost certainly be insufficient.
7 years ago (04-10-2017)

We stayed at Westmark for two nights. It was a good location in the middle of Whitehorse and other downtown locations. Our room was decent and spacious, with fairly good scenery as we were on the 3rd floor. The room itself was very clean, and room service seemed to tidy our room up very neatly when we came back for the second night. The staff were all very friendly. On the negative side, it seems like building management needs work because i was worried at first because the front door was broken and looked unprofessional. The room also had no ventilation/air circulation so it became really stuffy without a window crack open and fan on. I didn't use the coffee maker because the part where you put the water in was unclean (which was troublesome because we had a coffee addict within our group and he woke up cranky every morning due to lack of caffeine!). Additionally, our washroom door did not close properly, so you can push it open even when locked. All were not dealbreakers, but did raise some questions when we were staying there. Overall, I had a good experience at the hotel, and would come back again.
7 years ago (13-11-2017)

Rooms are a bit worn down. We were at the end of the hall and could not get hot (only tepid) water during peak hours. Three stars for the above but pet friendly, great location, and friendly staff got back to four stars.
7 years ago (25-10-2017)

I never stayed here however the restaurant was excellent. The food was delicious however the service was incompetent. Also being incompetent they were very kind and tried to listen. Forgot to put out order and we were waiting for awhile.
7 years ago (10-09-2017)

I travel extensively. 103 hotel nights in one year just for work. The absolute worst housekeeping I have ever experienced. Garbage not removed. Glasses, Kleenex etc not replaced. Wifi which was not free made me log back on several times a day. Very frustrating. In a four day visit I had to get my key card refreshed 3 times. Locals tell me that there is a bed bug infestation. Not looking forward to bringing that home. Very disappointed in this hotel.
7 years ago (15-09-2017)