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West Valley Medical Center

  1. Canyon County
  2. Canyon County Hospital

Reviews, get directions and information for West Valley Medical Center

West Valley Medical Center

About

Patients deserve high-quality, cost-effective healthcare. At www.westvalleyisbetter.com, learn how we are making this happen close to home.

Story

WVMC is one of the leading hospital facilities and employers in Idaho -- a 150-bed, nationally accredited facility nestled in southwestern Idaho's beautiful Treasure Valley.

Mission

Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high-quality, cost-effective health care in the communities we serve.

Address: 1717 Arlington Ave, Caldwell, ID 83605, USA
Phone: (208) 459-4641
State: Idaho
County: Canyon County
Zip Code: 83605


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Reviews
We just had our first baby delivered here the first week of December 2017. The maternity department was wonderful! It is a hospital not a spa, so manage your expectations. Nurses will be in often to check vitals and baby will get poked and prodded to make sure everything is OK, but that's why you go to the hospital right? That being said, we were consistently amazed by how kind, caring, and attentive the staff was! We had minor complications and spent 4 days and 4 nights there. We had many different nurses through the different shifts and they were all wonderful. They patiently answered all of questions, addressed any concerns, always asking if we needed anything. A big thank you to Lacey who was exceptional! Since this was our first baby we leaned heavily on the lactation consultants for help breastfeeding and they were very knowledgeable, professional, and helpful. Cindy particularly is a wealth of experience and information and we soaked up all of her advice that we could! The food overall was pretty decent for hospital food. We ordered the chicken pasta several times and loved it. Other little things like the way the maternity section is locked down to protect the babies and the way the nurses sanitize their hands in every room shows the professionalism of the hospital. We felt that the attitude of the hospital in general was very personal and patient oriented. From the maternity staff, to the phlebotomists, to the cooks and cleaners, everyone treated us so well. We were blessed to have this facility so close to us and would highly recommend the maternity ward to anyone in the Caldwell area.
8 years ago (13-12-2017)
For having surgery I didn't realize a hospital could provide such awesome care for their patients. A big shout out to the pre-surgery staff and the floor nurses Brittany, Kristine, Hannah, Dani, Desiree, and Lilly. Thank you for listening to my needs and taking wonderful care of me. Your kindness was felt throughout my whole stay.
8 years ago (04-12-2017)
I was very impressed with how my co-workers (second family) took care of me at West Valley when I had my baby 2 weeks ago. I had an exceptional experience and the nursing care was more than I could have asked for. I really appreciated the night shift nurses (Carrie, Mandy, Becky Jo, Susan, and Katie) that cared for my most precious gift while I got some much needed rest. I felt my baby was safe and in the best hands which allowed me to relax and sleep. My husband was well taken care of and one of the nurses, Monique, even went and bought my older son a color book and crayons to help keep him occupied.
8 years ago (24-10-2017)
My mom is over weight and has bad knees. She has fallen a few times and they took her to this place. The first time she laid on her floor all night and had an accident ( number two ) they sent her home in the same clothes. Tonight i picked her up from there and i guess they don't even wheel the patients out anymore. The nurse just pointed to my mom and kept walking. I will personally never spent a second or a dime in this building. As you can see i will not even call it a hospital. Good luck.
8 years ago (04-11-2017)
NEVER GO HERE! I went into the ER for a ectopic pregnancy. I was told I could take the shot instead of surgery just for them later to Tell Me 2 hours later they weren't going to give me the shot and force me to get surgery. After I was taken back and was in surgery while I was out they proceeded to go tell and show family and friends very sensitive personal information of my surgery that I DID NOT want given out and DID NOT say they could share!!! They did not ask me nor did they tell me that information even to me. Besides that the doctors were very bad at explaining anything that was going to happen or go on. They were rude and very insensitive to the situation. I will NEVER go back under ANY circumstance.
8 years ago (28-10-2017)
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