St. Luke's Nampa Medical Center

I'm reading some of the negative reviews and I'm blown away. My husband has been to the ER at St. Luke's in Nampa 6 times in 5 years with 3 visits in the past year and a half and has always received the best care from an amazing staff starting at the reception desk. I would highly recommend this facility. Also, the care he receives from his PCP and the 6 different specialist he sees on a regular basis is beyond reproach. You know they truly care about his well being and we have every confidence he's receiving quality care from a group of docs that will not give up on him. We were with Saltzer previously and if we had stayed with them my husband would be dead!
7 years ago (22-10-2017)

Save time and money, go to Meridian! Rude ass staff lecturing about appointment time when it's their hospital under construction and a rat's maze of signs to find the women's health. I would understand if there was a line of patients but there was NO ONE and it wasn't even lunch! Unprofessional and patronizing. Go someplace that remembers they are there to serve, don't waste your time or money and go to Meridian or Boise!
7 years ago (18-12-2017)

I went to the facility in Nampa with my husband for his doctor's visit. While he was busy, I went to the main level to visit the "Urgent Care" for a very minor problem - it was approximately 9:30 a.m. I followed the signs toward "Urgent care". I stepped to the counter and asked if this was in deed "Urgent care". I was told yes, to wait. I was escorted back to a room and saw a doctor within about 10 minutes. He asked appropriate questions and did a urine test (for a possible UTI). I was in a hurry, as my husband's visits usually are very brief, and left within about 25 minutes. Before I left, I gave them my insurance card and paid the deductible of $50. on an "Urgent care" visit. I then received a bill for an ER visit - I have asked for a coding review - my insurance company cannot do anything because St. Luke's insists it was, in fact, an ER visit. So I am left to pay - out of pocket, almost $500. for a 25 min visit and a pee test (not to mention the almost $800. @ month insurance premium). I am not dissatisfied with the physician or care - but PLEASE, let people know where the URGENT CARE is if that is what they are asking for. Also, CHANGE your SIGNAGE - because the "Urgent Care" sign points directly to the place I went. End of rant.
7 years ago (04-08-2017)

I just brought my son here last night when his temperature was 102.9 and crying non stop. I was freaking out. I took him to the ER and the wait wasn't bad, the staff was so friendly and the doctor that saw us, Dr. Mark Briggs, was not only patient with my questions but with my son's constant struggling as well while he tried to check his ears. It turned out that my son had an inner ear infection and instead of ordering pointless tests, this amazing doctor went right ahead and told me exactly what the problem was and took care of it. I'll definitely go back there and even ask for the same doctor if I can! Thank you so so much Dr. Briggs, you've restored my faith in emergency rooms!
7 years ago (29-07-2017)

Staff at the front desk was super nice, never got seen by any medical staff. Waited over 2 hours and finally left to go to another ER/Urgent Care where my child was seen in less than 30 minutes...
7 years ago (08-12-2017)