Wendy's

Pretty sure my bun had mold on it, my burger tasted off, but everything else was delicious, the strawberry lemonades are so good but I asked for no ice and got less drink ice waters down the drink

My husband drove into Arnprior to pick up a quick dinner 15 minute drive. He carries a thermal bag so the food is still hot when he gets back. Bought the chicken combo and cheeseburger combo. Our usual ordernThe chicken burger was fine.nBoth fries were underfilled and the burger had a quarter of an onion on it... We'd never had an experience like this before and he should have checked the bag but he left with confidence that it would be as usual.nTo be honest if it wasn't a 15 minute drive back to town I would have personally driven it back. What a disappointment!nIt seemed a very carelessly put together meal and we probably won't go back. With the cost of food these days, eating out is a treat and we felt ripped off!nNot recommended!

I hate leaving a bad review when there are such great employees here, but I was absolutely appalled by the behaviour from “supervisor” Terra who was quite rude and had a bad attitude. My fiancé and I come to this location EVERY Sunday for our breakfast and normally Ricardo is there who always treats us very well and is an absolute joy to deal with. On May 4th we went through the drive-thru for our usual order. I ordered EXTRA sauce on my sandwich and got what is pictured. I called to let them know this has happened about 4-5 times now and it’s very frustrating since I pay for extra sauce. Terra said “if you come back I can give you more sauce” to which I let her know I was already home. Her response was simply “I’ll let the sandwich maker know” I asked for a manager to call me and waited a week, never got a call. On top of this, my half of the order was completely wrong….wrong drink, no sauce on the sandwich, and COLD wedge fries. On May 11th my fiancé and I returned hoping that Ricardo would be there but unfortunately he was still on vacation and we had to deal with Terra again. We entered the restaurant this time and waited at the cash for our order to be taken. Terra sent a kitchen staff to take our order slightly older lady, short silver hair and we were greeted with “what do you want?” Which was very off putting considering the previous week. We ordered our meals and again asked for a manager to contact us which never ended up happening. Once again our order was incorrect…I asked for extra sauce on my breakfast baconator and instead it was put on my fiancé’s sandwich which ruined his meal. Two weeks and two requests for a manager to contact me with absolutely nothing to come of it. When we returned on May 18th Ricardo was back and we were able to speak with him about the entire situation, hence my review today.nnRicardo is amazing, he’s one of the reasons we keep coming back but Terra’s unprofessionalism and rudeness are making us want to stay away.

I just got fries from Wendy’s which are my favourite, but this time I found little hairs in them, that is a food safety issue. I asked for less salt and there was none in them. The managers were not wearing hairnets. I can’t say about staff. Staff was polite.

Charged me for a regular baconator and gave me a single patty so I was overcharged for that. Stood at the cash alone for +10min waiting while I was ignored as the manager glanced over periodically with a smile. Not the best experience