Warden Finch Medical Clinic

Very worst experience. No value for time. And also the male receptionist will not tell the right things. We have to wait for long time see a doctor even if you have an appointment. Everything community based. Really bad experience especially from the front desk. They don't know how to manage time and patients. Really pathetic situation. If they have time management then it will be useful.

The worst clinic ever. Dr. Vijayaratnam is so unprofessional. The receptionist people don’t care about the patients they give you false information. I directly spoke to the doctor asking him nicely how long is the wait since I was waiting for more than one hour and he was very rude in responding me. He said in a rude tone you came late so I made you wait on purpose and if you don’t like then you can leave. What kind of doctor speaks to patients like this. I told him i don’t want to be seen by him and left the clinic. I would not recommend this clinic to anyone.

I take my brother there every 3 weeks. They tell us you don’t need an appointment and can walk and that they are open until 7pm. I live in Brampton, after I finish work at 5 and get to Scarborough it’s 6:30. I get there for 6:30, and the doctor isn’t available. This happened 2 times in one week. I then had to send him with my other brother in the morning just so we don’t miss the doctor again in the evening. I called on Saturday to ask if a doctor is available to see my brother today, and the receptionist did not understand me and was quick to hang up. He had my brothers file open and kept saying patient is not here. I had to repeat my question so many times to ask if DR.Paramanathan was there. And finally he said no he will be in on Monday. Worst clinic ever. I wish I can find another clinic closer to us for this appointment

I'm going to this medical clinic past 14 years. My family doctor manivanan. This is the walking clinic. But we can make appointment and see doctor too. I always travel on wheel trans. Every time when I make always tell them receptionist I can't wait long time because of my medical issues. Specially past three years service is very slow and poor service. I always make appointment to go see dr manivanan. I'm 2 cancer survivor heart problem person too. Specially after covid when I go see dr manivanan can't wait long time. Also go on wheel trans. I can't travel public vehicle. When I talk to the receptionist customer service very poor and bad attitude. Mostly I go and see my family doctor to check my blood pressure refills proscribtion. Booking appointment saying 2 hours. But I wait almost 3 hours. After they will put inside room for another 45 minutes to one hour. While I wait at doctor office my pressure anxiety angry everything will go double trible. Every time when I call booking appointment receptionist very poor bad attitude and rude service. When they work at office everyone should knows customer service. But now a days they're so rude. Most of the receptionist workers are new comers too. When the family doctor goes to vacation they should know when doctor will come back. But when I ask receptionist telling me very rude and irresponsible answers on phone. Doctor should know about this too. I'm really disappointed frustrated angry stress and mad too....

I never write bad reviews for any place or business, but this place is crazy as hell, reception will note down your name and that’s it, you will be told 2 hours wait and it will turn into at least 4-5 hours plus at least 30 minutes wait inside the examination room, if you think you dying of your pain or something, just die at home or somewhere else this place is not worth your time. Irony is I am writing this while waiting. No compassion or apologies when they say extra 1-2 hours.

This clinic has doctors for namesake. In real, it's a business center where everyone from doctors to receptionists do efforts to force patients to book appointments for no reason just to charge the patients' health card unnecessarily. 1. Doctors explicitly say that they listen to only one symptom during each visit of a patient, and by this they disregard the fact that there can be more than one symptom related to one single disease; and because of that they are unable to diagnose anything related to my health issues for years and forcing me to book an appointment every other week. There are 3 main doctors Dr. Mannivanan, Dr. Nityalaxmi and their junior doctor Dr. Amudhini and all three said the same to me that they listen to only one symptom at a time. Also, Dr. Mannivanan referred me to a surgeon of his choice for no reason and when I asked for the reason for referring me to the surgeon as nothing was diagnosed by them, they said that the surgeon will diagnose the problem. I did not want to visit any surgeon for diagnostic purpose so after coming out from the doctor's room only I told the receptionist not to refer me to or share my health records with any surgeon as I am not willing to go to any surgery room just for the diagnostic purpose but she the receptionist said that she already shared it. Generally they take weeks or months to do such tasks but on that day when I said not to share my record, the receptionist said that she already shared it i.e., within 2 minutes of time that I took to reach reception area from the doctor's room of the same clinic. Despite all this, they asked me to book another appointment with them. I later decided to take a copy of my reports from them. 2. I went to take a copy of my test reports from them then the receptionist at front desk denied giving me my test reports saying that I need to book an appointment with the doctor if I need my test reports. I tried explaining her that I don't want any appointment but just want my reports, she refused to provide my test reports to me and because of all this I have been denied to decide and take any action about my own health and care. Above are just a couple of incidents among the whole list of their misconduct as doctors. I urge the #ministry_of_health #healthminister and #CPSO to investigate into the affairs of this clinic and check their records to investigate regarding the malpractice that they do. Google should have the option of giving rating in minus -. I am sure many patients of this clinic would be willing to give zero or minus ratings to this clinic due to the doctors' malpractice and poor front desk operation of this clinic.

Please avoid Dr. Vijayratnam at any cost. Have never seen an unprofessional and rude doctor like him, and I am sure I’ll never ever see one like him. He hardly spent 3 minutes with us and shouted when a 6 year old didn’t cooperate for a shot. He cares so much about his time while he make others wait. Certainly not the preferred “Paediatrician” in town!

Dr Vijay, writes prescriptions with his feet. I took the prescription to 3 different pharmacies, each had no idea what he wrote. To make matters worse, this was for a child, so the chance of a mistake was very high, and he was of no help when I tried to get clarification, very irresponsible by this doctor, thinking of reporting him to the CPSO college. Join the 21st century and type your prescriptions, or at the very least, write more clearly.

Unbelievable! Never going there again. I went in there with a sprained ankle. Didn’t wait long like most others, which is the only upside. A young doctor met with me. Examined me for all of 2 minutes before determining that I need to go to the emergency :s. Very reluctant to follow up and even provide xray requisition. Kept justifying on why i need to go to the emergency. Much like a robot. Not impressed and don’t recommend! There’s another medical centre a minute away on Finch, just east of Warden. Much friendlier and knowledgeable doctor and great service overall!

Called last week to book an appointment with Dr. Amudhinie. I was told to call back today just to find out that Dr. Amudhinie is only seeing walk-in patients and she can ONLY see 10 patients for the day. The receptionist informed me to come in person write my name under the walk-in patient's list and go home and come back after 1:00 p.m. because that is when Dr. Amudhini will be in the office. This is ridiculous, I have never seen a doctor's office work in this manner. I live 30 minutes away from the clinic. It doesn't make sense why I have to drive 30 minutes just to write my name on a list and go home and come back after 1 pm to see the doctor. Also, who knows how long I have to wait before seeing the doctor.

Directions to Warden Finch Medical Clinic with public transportation

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