VIA Panorama Lounge

Modest but lovely. A little comfort and quiet before you start a long journey. Lots is space and privacy. Sound proofing could be a bit better, but then again this is Canada’s busiest intermodal hub and the busy vibes are part of the charm. You can get a non alcoholic beverage. Lots of tea and coffee options. Staff are nice too.

They need to update their hours as it shows opens late but they open at 6am. Good seating however for the price of business class tickets and access to lounge wasnt worth it. They do not even have bottled water in the fridge, coffee tasted stale and there was no breakfast or even snacks available. Good for waiting area nothing else. They also make announcements when the trains are ready for boarding. It is 2 mins walks across from the station

I’m going be kind of blunt in my review as somebody who takes via pretty often and not so much business class & here’s why. The quality of food, portion sizes and lack of accommodations for business class seems lacking in my own opinion, thus the value not being worth it if you’re paying yourself or you’re employer is. That being said the business lounge is lacking at least right now in terms of food as well & again accommodations. I’m not sure if it was like that before Covid but I can only assume at least as far as the lack of food goes their was food in the business lounge. When I took my train at the time their was no food and not much of a range for drinks. While the Art Deco style features are nice I feel via could step up the quality of furniture, add USB ports to outlets, add a hard wired connection for internet because the WiFi is honestly rather slow & for me personally making it cooler in the via business lounge because i found it to be rather hot. Just an idea, instead of person manually looking at each and every persons business ticket to verify the business ticket, maybe via could benefit in adding 2-3 digital kiosks. Because when I was their the line ended up pretty big. In all I don’t really see myself taking business class all that much because of the value for money, again if the employer is paying for the ticket of the person then knock yourself out and take Via’s business class

Absolutely LOVE taking Via! Especially Via1. I've been taking the train now for more than a decade. There have definitely been some ups and downs with service along the way but all in all, it's usually always a great time. The food and complimentary drinks on Via1 are a nice treat. I take the train from Toronto to Ottawa often and find it a great to just shut off for 4-5 hours. I must say the wi-fi, in my opinion, is awful for those looking to stream something during the trip. I recommend doing it ahead of time. Besides that, I highly recommend Via and Via1 to everyone.

VIA business lounge is "good" but decor is quite nice with an art deco feel. Service in the lounge was good, but sparse food and drink as shown. Snacks and coffee would have been nice. On the up side, washrooms are modern and clean.

Beautiful and large space with many varieties of seating choices. Tables to eat food you bring in yourself, a desk with lights, many comfortable chairs and couches. The staff were very friendly and announced train boarding. There was a selection of refrigerated juice and water, a latte machine with freshly ground beans used in the drinks, a coffee machine, and apples. All complimentary. Very large and nice bathrooms, huge windows that face the Royal York hotel on front street. Some tvs - One was playing FIFA, another on CP 24. Some seasonal decorations - a Christmas tree. There were outlets everywhere that you could plug your devices into. Staff going around constantly cleaning, wiping, restocking. It was very clean and felt safe. A very nice space in which to spend time waiting for a train!

The seats are always comfortable, the staff are friendly enough and I personally am grateful for the safe area to wait out my boarding time. But I think the lounge could use some care and there are some areas that could use improvement or attention. The hot water machine was not working this last visit for people who drink tea even if there was tea it would be nice to have a non dairy whitener, there were no real snack options either for those of us waiting for delayed departures and there was a mouse running around for the holiday season. Little things that with some care could make the business class lounge even nicer.

Clean and comfortable with quiet areas and tables to work and charge equipment. Nice assortment of beverages. Food is limited but they do set out fresh apples and don't mind if you bring food in with you. Some food options...even if for sale....would be appreciated as they don't offer luggage storage.

Very nice decor and design lots of complimentary beverages but there's no food just some apples. That's not good.

A great place to relax while waiting for your boarding call. Stocked with coffee, tea, soft drinks, and juice. Work spaces and tables for laptops and plugins to charge your devices. Staff are accommodating and helpful. Worth paying a little extra while traveling!