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Reviews, get directions and information for VCA Canada Tri Lake Animal Hospital

VCA Canada Tri Lake Animal Hospital

About

We are a full-service animal hospital providing health and emergency care for your furry, feathered and scaly friends.

Story

We care for cats, dogs, birds, reptiles, amphibians and other exotic pets.
NO Emergency Fee
250 766 3236

Open 7 Days a Week! Emergency Doctor til Late!

We have a doctor in clinic until 10pm on weekdays and 8pm on weekends to see emergency appointments

Small Animal Medicine & Surgery
Dentistry
Endoscopy
Chemotherapy
Radiology & CT Scans
Orthopedics
Acupuncture
Physiotherapy & Rehabilitation

Address: 10564 Powley Ct, Lake Country, BC V4V 1V5, Canada
Phone: (250) 766-3236
moc.acv@ekalirt
State: British Columbia
County: Central Okanagan
City: Lake Country
Zip Code: V4V 1V5


Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 7:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I really like this hospital because although a little expensive, I know my dogs are cared for in time of need. I also know that there is always someone there 24/7 if one of my crybabies is I'll. It is a multifaceted hospital. The staff and Veterinarians are also very helpful and comforting.
7 years ago (17-01-2018)
This is the only place that we take our guinea pigs. Well worth the drive over from Kamloops. Dr Coldwell is very knowledgeable and treated our little Darwin as though he was her own. Unfortunately he passed away in the clinic late in the night after a surgery to remove a bladder stone. Dr Coldwell called me first thing in the morning to extend her sympathies, and discount our bill as a courtesy. When I went to pick up his remains everyone was so kind. It's nice to see that they treat all animals equally, and don't discriminate. A couple weeks later we received a hand written card from Dr Coldwell again sympathizing our loss. I cannot thank them enough. Fast forward a couple weeks and we brought our other guinea pig into the clinic as a walk in and Dr Kaplan was amazing. She was patient, and took her time to go over ever one of our concerns without making us feel like she was in a rush.
7 years ago (20-02-2018)
They are so great here. No emergency fees, incredibly capable techs and doctors. They're gentle with my cats, they explain absolutely everything in detail, are patient to answer questions, and follow up after appointments to make sure everything is going okay. I will always take my pets there because I know I can trust them.
8 years ago (17-10-2017)
Terrible experience. Brought my sick puking dog in to see Dr. Coldwell under emergency, not only did we have to wait 45 mins to even see her, but when she finally did come in, she would ask me questions and cut me off every time, then she looked at my dog for 1 min and then gave me an estimate for $1450 right off the bat for every test she could think of. I told her I could not afford all that unless my dog 100% needed that and I would rather do process of elimination and do one test at a time and check results instead of being charged for 15 tests my dog might not need. She had no idea what was wrong with my dog and said that she thought my dog should spend the night there on fluids and go home in the morning and see if she is any better WITHOUT any type of diagnosis or get sent home with an anti nausea shot but didn't even bother to explain why she thought that treating my dog instead of diagnosing the real problem was a good idea. She proceeded to ask me if I could take out a loan or borrow money off a family member, she was clearly very frustrated with her job and told me she hates dealing with finances and didn't want to be stuck working late so I had to hurry up and make a decision. My mom ended up coming in to talk to Dr. Coldwell and she was rude and short with her too. I felt un easy about leaving my dog here overnight. Long story short, my dog is still sick but we were able to take her home last night, our bill came to $800 for blood work and overnight stay with fluids with no diagnosis and I will have to take her to another vet.
8 years ago (05-12-2017)
We were there on a sad occasion but very satisfied with friendly and professional help we have received.
8 years ago (28-10-2017)
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