Value Village

I absolutely enjoy thrift shopping at Value Village but I must honestly sat that this location always has a stinky smell. As soon as you enter the doorway the stench literally hits you in your face and knocks you right off your feet. Is there anyway someone can investigate the smelly odour that's polluting this location?? It's horrendous. I've had to leave the store because of it. On another stinky note, the donation and rewards program has become a farce and is quite inconsistent. The people at Head Office who are forever coming up with these terrible ideas for the program needs to get their heads checked. The new stamp system for the donation program is ridiculous and is a big turn off. It needs to be looked at as it's not a fair system. How is it that one stamp is given for a large bag filled with designer items and then one stamp given also for a very small bag with barely anything in it?? 🤔 You think the larger bag would earn more stamps. This is not rocket science...seriously!!! Please get it straight. To the people at the top (I'm talking head office..yes you people who sit around at a desk drinking coffee all day and coming up with stupid ideas) please remember that Value Village gets their items free that's why it's called donation. Please treat you donors well. If it wasn't for them your business would flop. Now I get to find out a partially stamped donor card cannot be used towards a discounted purchase until the card is completely full. This is bordering on monetary greed. Also, stop ripping off the customers further by overpricing items. After all, is Value Village not a second hand shop? Shame on you guys!!!!
7 years ago (14-02-2018)

Great second hand shop. You can find many things you need or mostly you done need:) but still there are many interesting things here with good prices. Its a little bit dusty place but if you need second hand stuffs here is the right place to go.
7 years ago (08-03-2018)

A fun place to visit and shop, especially if you are a 'treasure hunter' like my wife. The layout and presentation makes it easy to find things and most of the items are in very decent condition. When we have clutter to clear, which is at least a couple of times a year, this is our go-to place to donate because we know our items will be handled with care. Contrast this to the now defunct Goodwill where we saw items treated as trash. The only thing keeping me from giving VV a 5-star rating is that their check out discounts and rewards are extremely inconsistent. For example, there have been point cards; the next visit, the point cards were no good and we had to change to another 'rewards' system. And we shop there on a fairly regular basis, so it just seems to us that the discount/ reward system needs some attention. Otherwise, we are happy to look here first when it doesn't have to be 'brand new'.
8 years ago (02-11-2017)

Bigger and cleaner than most VVs. Watch the prices, though. They seem higher than elsewhere. Records are 50% higher than other stores.
7 years ago (11-03-2018)

This year I have found great purchases. I am well pleased by the store environment and the staff are very professional.
8 years ago (30-12-2017)