United States Consulate

Every time we go its a pretty good experience. The wait time is not bad and the staff upstairs are great, and the security staff downstairs.... well they are security and take the job serious. People are complaining about rudeness, and not being able to have certain things. These people I'm assuming haven't read the FAQs about what is allowed and not. Security at these consultants or ANY US Government buildings are always strict as they need to be on top of it to prevent an attack of any sort and people need to remember this. Has anyone ever gone through US customs at an airport or through the Boarders? they are just the same. Sorry, I just had to put my two cents in about the security staff. Yes they can be militant, but they are there to protect not just us but the building. They are on their toes to make sure the littlest thing don't pass through that could harm. Hope you read this and understand where they are coming from. -Peace-
6 years ago (16-05-2018)

My Interview happened on April 5, 2018 and I have to say I had very good experience. There are too many negative reviews and I thought I should share my experience. The Consulate is located inside the big building where Tim Hortons is. I reached on time and got in line right away for the security. before security check, there are some ladies that check your documents to make sure they are in order. These ladies were super nice, very calm and helpful. Though the security folks were not chatty or extra polite, they were doing their job nicely and were helpful and respectful. I didnt see them yelling or misbehaving with anyone while I was there. After security, we were taken on the 10th floor where the consulate interview happens and everything went smoothly. Important Note - They do have small lockers for you to keep your cell phones. No need to find any outside place to secure it.
7 years ago (06-04-2018)

I give one star because of their poor service . They make decision only looking which country you are from. They treat people as prisoners. I have my permanent resident card from canada . And i have been through visa processing for few countries that i have visited and this consulate has the poorest service. I just wonder how they claim that they are the leader in world , they need to treat people much better . I got shocked with their service. Super poor management for time of appointments. Wait long time without any attention to your booking time..lots of fake questions and reject somebody without any reason!!!
7 years ago (01-12-2017)

Very friendly and helpful staff!! The service is excellent!
7 years ago (27-12-2017)

The security guy in the entrance is arrogant, other security people, meh. Fortunately officers and people upstairs are polite & efficient.
7 years ago (05-12-2017)