UniFirst Uniform Services - Pontiac

2 stars for whatever sucky computer system they have. Holy cow, they can never seem to bring our company up by searching for our name without an account # at the ready when I call. Even our own CRM lets you look up a client by name, address, phone #, etc. I think those are pretty basic search options in this day and age. Particulary for a system being utilized by a big corporation. Lady who answers is nice. Too bad they don't give her the proper tools to do her job or further training or something.
7 years ago (18-12-2017)

Do not go to this place or do business with them they will lock you in a contract and they will rip you off. Worst company every literraly will rip you off.
7 years ago (26-09-2017)

The is one of the worst companies to service uniforms. They have changed route-men six times within the last year. Every week they are missing pants and/or shirts. I am so shocked that every review that I've read has received a great experience. I call at least twice a week to make a complaint...Something is missing. I really dont want the headache of changing companies but after they forgot the Operations Manager pants four weeks ...it forced my hands. I was told Randy (New District Manager) would call me but he never did.
8 years ago (05-05-2017)

Worst Company.All Customers service employees including Management irresponsible,rude,non professional.
7 years ago (15-10-2017)

We had service for years in Livonia. Our route guy was fantastic and the people "behind the scenes" were always friendly and helpful when needed. We moved to Brighton and have a new route guy. Fantastic as well and the service by everyone involved is still great. Would very much recommend.
8 years ago (04-02-2017)