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Reviews, get directions and information for Uline Shipping Supplies

Uline Shipping Supplies
"Uline, a family-owned business, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.Depend on Uline to build your business — we won't let you down.Our easy-to-use, 800+ page catalog contains over 38,500 packaging, shipping, industrial and material handling products, ready to ship today.Place your order 24/7/365 by phone, fax or online. A knowledgeable customer service rep is always available to assist you.Order by 6 P.M. and your order ships the same day! 99.5% of our orders ship the same day, with no backorders.Eleven locations across North America speed delivery and minimize freight costs."
Address: 3333 James Snow Pkwy N, Milton, ON L9T 8L1, Canada
Phone: (800) 295-5510
State: Ontario
County: Halton Regional Municipality
City: Milton
Zip Code: L9T 8L1


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 4:00 PM


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Reviews
Have been here twice to pickup orders of corrugated boxes, extremely efficient pickup process. After giving my name at the pickup desk they direct me to back my truck into one of 3 loading bays. After a minute the bay door opens and someone is there with my order stacked on a skid. Phenomenal customer service.
Super fast and efficient when you go to pick up your order. Great customer service. I've been to several warehouses, most if which were much smaller. These guys are infinitely more efficient. I was in and out in a matter of 5 minutes. Granted my order wasn't massive. Still really appreciate their professionalism.
An example of great customer service. When you call, it doesn't even ring, someone is already asking what Uline can do for you... Parts, tools, equipments and supplies, fast and easy... Yes they should stop sending catalogs every order and every other month...
Charged an outrageous fee of $25 to pick up an item. After 3 years of regular being a customer I will not be returning. Until Uline changes this policy I will be telling everyone and anyone I know to not purchase from here. They price gouge. And they charge $25 for absolutely no reason. Their customer service is nice but, doesn’t help in that regard. The $25 is an arbitrary fee that has no foundation or reason to exist solely to profit off the customer. Absolutely ridiculous and will not be a customer going forward
This company has it together. My order came in an efficient time. I had ordered the wrong thing however. The customer service was excellent to arrange picking it back up and replacing with the corrected items. The first order to the replacement order was three days. Good attitude. Thank you Uline - in a world becoming increasing inept, you guys deserve the five stares.
Great products but we made the mistake of buying a single sign five years ago and now we cannot get ourselves removed from their snail mail mailing list, even though we've called multiple times making that request. We regularly receive thick, glossy, massive catalogues and other ongoing mailings that we do not want and are immediately tossed in the bin. Dealing with these endless marketing materials when we are not their target market whatsoever is not only a waste of money for them but frustrating for us to have to be responsible for disposing of their sales catalogues at a time when we want to reduce our waste. This is not a review I enjoyed writing but I'm fed up.
With Uline U are usually waiting in a Line forever, but the staff make sure that your orders are properly packed and ready to go for quick pickups. Their free item incentives are always changing which is an enormous boon. Lots of parking, great location, amazing staff!!
I have been a loyal customer for years and spend A LOT of money here. I purchased a canopy tent some months ago and only had the chance to use it ONCE. Yesterday I opened it up for the second time and the leg broke and will no longer stay in place once extended. I passed the 90 day warrantee but assured them it had only been used ONCE. They absolutely refuse to replace it for me even if I drive it all the way there with all the pieces so they don't have to pay to ship me a new one. They REFUSE. They do not care that their customers spend well over $400 to use their product ONCE due to POOR QUALITY. They absolutely REFUSE to provide quality customer service. They just want your money. That is all.
Uline offers a superb phone ordering experience. Their call centre has courteous agents that are efficient and speedy in taking your order, processing payment, and emailing invoices. Product has reliable quality and availability. Price of product is comparable to what other companies with same calibre of service charge. Only the cost of shipping marginally jacks up cost; but we do not complain about it because their shipping is extremely speedy and reliable. Product always arrives onsite and in great condition. We can’t recommend enough Uline’s customer service. Our thanks goes out to the entire Uline team and their management!
Oh for the love of trees! Please stop sending me a "War & Peace" page count catalog every 6 days. I ordered cardboard boxes from you once - now I'm buried under a sea of industrial tape catalogs. Changing my mail preferences has seemed to do nothing :
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